Diego Roberto Cintra da Silva
Business Operations Analyst @ Government of Alberta
About
I'm a strategic and solutions-driven professional with over 9 years of experience across government operations and the aerospace industry, with core strengths in data analytics, process optimization, and cross-functional leadership. I specialize in using performance metrics, automation, and statistical modeling to drive value and operational excellence.Previously, I led the manufacturing planning and logistics department at Embraer and oversaw outbound operations at Amazon’s Nisku Fulfillment Center. I'm passionate about solving complex challenges and streamlining processes—but even more so about working with people, building collaborative environments, and helping others reach their full potential.As a Brazilian immigrant building my career in Canada, I know firsthand the importance of diversity, inclusion, and resilience—and how they elevate not only teams but outcomes. I bring a multicultural perspective that informs how I communicate, collaborate, and lead.Fluent in English, Spanish, and Portuguese, I combine a technical mindset with a people-first approach. My academic foundation includes a Master’s in Industrial Engineering focused on quantitative methods and data-driven insights.Let’s connect—I’m always open to innovative ideas, fresh challenges, and thought-provoking conversations.
Canada
Calgary
Government Administration
Operational Cost Analysis, Strategy, Diversity, Equity, Inclusion and Belonging (DEIB), Microsoft Power BI, Diversity & Inclusion, Microsoft Access, Data Analysis, Teamwork, Process Improvement, Project Management, Strategic Planning, Microsoft Office, Supply Chain Management, Engenharia industrial, 5S, Metodologia Kaizen, Kaizen, Kanban, PDCA, Seis Sigma
Experience
Business Operations Analyst
Government of Alberta
Alberta, Canada
Development of corporate projects in Alberta Infrastructure Ministry, Property Management Branch.
Area Manager
Amazon
Nisku, Alberta, Canada
Production planning and logistics supervisor
Embraer
Planning engineer and logistics project manager
Embraer
Botucatu e Região, Brasil
Currently responsible for logistics projects to adapt the site to new demand scenarios and scope. I also worked with manufacturing planning for the Botucatu site, responsible for load balancing on the production line, generating and updating performance indicators, load and capacity of machines in the medium and long term, as well as generating information and visibility using algorithms (VBA) and BI systems (QlikView). During this period I also led continuous improvement projects (kaizen) as well as using other tools from the lean production methodology, such as VSM, 5S, CIPOC, PDCA, etc.
Industrial Engineering Intern
Embraer
Modeling and simulation project for the future operation of part of the primary parts manufacturing line, after the implementation of a new conveyor system. The objective was to deal in advance with possible emergence of restrictions in the system (bottlenecks). I also participated in continuous improvement projects (kaizen).
Operational research intern
Universidad Pontificia Bolivariana
Bucaramanga, Colombia
Bibliographic review on exact and heuristic methodologies of resource distribution in an optimal way, subject to restrictions.
Human Resources Assistant
Jad Zogheib & Cia Ltda
Bauru e Região, Brasil
In addition to the development and standardization of work schedules, I performed activities such as information alignment in the HR modules of the Microsiga Protheus system from Totvs, assisted in the composition of the Business Intelligence tool (RMBis) for productivity consultations: Hours worked, Overtime and Bank Hours, Closing and Point Audits and Productivity and payroll cost composition. All the activities mentioned involved the planning, development and control of the project, team mobilization, coordination of such teams and activities, training and definition of processes and routines, as well as monitoring the system and activities.
Human Resources Intern
Jad Zogheib & Cia Ltda
Bauru e Região, Brasil
Creation and standardization of work schedules (making the match between need for work and number of available employees). As activities, it is possible to mention the planning of weekly paid rest, holidays and vacation regarding Brazilian laws.
Education
Universidade Estadual Paulista Júlio de Mesquita Filho
Industrial engineering - Operations and systems management - Applied quantitative methods
USE OF DENTREDED FLUCTUATION ANALYSIS AND DENTREDED CROSS-CORRELATION ANALYSIS TO STUDY THE CORRELATION SPECTRUM OF CONSTANT SHARES IN IBOVESPA IN THE PERIOD OF SUBPRIME CRISIS
Universidade Estadual Paulista Júlio de Mesquita Filho
Industrial Engineering
Diego Roberto Cintra da Silva's Contact Information
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