Dickyi Bhagentsang
US Oncology Content Delivery Associate @ AstraZeneca
About
Having recently graduated with a Bachelor of Health Sciences, I'm now applying my expertise in the Masters of Biomedical Discovery and Commercialization at McMaster University. My education and experiences have equipped me with strong communication, writing, and teamwork skills, essential for driving innovation in biotechnology. These competencies are further enriched by my passion for addressing chronic kidney disease and removing barriers to education, reflecting my dedication to social impact through scientific excellence.
Canada
Greater Toronto Area
Higher Education
Marketing Strategy, Marketing, Teaching, Lifesaving, Mentoring, Pitch Development, Market Research, Healthcare, Veeva Vault, Cross-functional Collaborations, Microsoft Power BI, Process Automation, Research Skills, Microsoft Excel, Data Analysis, GraphPad Prism, R-Studio, Presentation Skills, Project Management, First Aid
Experience

US Oncology Content Delivery Associate
Mississauga, Ontario, Canada
• Led project management for oncology drug portfolios, achieving a 20% time savings in delivery of marketing assets. • Ensured launch readiness of oncology marketing assets for FDA approval, facilitating timely market entry. • Developed Microsoft AI agents to streamline the onboarding training process.

IBEX Digital Marketing Operations Intern
Canada
- Reduced manual reporting times by 67% by building and automating marketing analytics dashboards in PowerBI/Tableau with VBA, and Excel for 18 AstraZeneca brands. - Measured $100,000s in annual savings by analyzing and reporting a national Sustainability Project data through a co-built Excel tracker and Power BI/Tableau, while facilitating stakeholder communications to support AstraZeneca’s Ambition Zero Carbon goals. - Coordinated a national digital conference tool by facilitating client and stakeholder meetings to align expectations and deliverables, navigating compliance processes, and negotiating with international vendors using strong project management and communication skills. - Developed workshop materials and facilitated a workshop for 15+ National Education Managers and Agency Managers on AstraZeneca’s Medical, Legal, and Regulatory (MLR) review processes. - Saved 24-40 staff hours monthly by streamlining workflows in Veeva PromoMats and Veeva CRM, demonstrating strong stakeholder management across marketing, sales, compliance, digital teams, and international vendors - Collaborated with Digital Customer Engagement Managers (DCEMs) to rollout digital marketing assets including SEO, VAEs, and paid media campaigns, resulting in 1000+ assets launching to the Canadian market. - Exhibited high attention to detail and quality standards while auditing 50+ digital assets and websites for Health Canada inspection, ensuring consistent compliance across all platforms. - Streamlined end-to-end workflows for Medical, Legal, Regulatory (MLR) reviews and by mapping processes and identifying automation opportunities, cutting review cycle times and improving operational efficiency.

Lifeguard and Swim Instructor
- 2-3 years of customer service resulting in outstanding communication amongst staff and patrons - Treated patrons according to the Lifesaving Society's training - Efficiently responded to emergencies as a member of a multidisciplinary team - Managed conflicts and resolved issues accordingly to ensure the safety of all patrons

Aquatics Emergency Procedures Conductor
Mississauga, Ontario, Canada
- Aided in facilitating lifesaving skills and drills workshops across the City of Mississauga - Mentored and assessed the skills and standards of lifeguards working for the City of Mississauga

Summer Research Asssistant
Investigated immune monocyte migration in glioblastoma organ-on-a-chip models, analyzing samples to explore tumor microenvironment interactions. Utilized analytical tools such as GraphPad and R-Studio for data visualization and statistical analysis.

Urban Core Literacy Program Leader
Hamilton, Ontario, Canada
- Delivered interactive activities near the end of each session to motivate students in their breakout rooms - Kept track of volunteer and learner attendances using an excel sheet to make appropriate volunteer and learner pairings - Mediated interviews and made appropriate reference calls for each applicant volunteer in the hiring process - Maintained correspondence with the volunteer coordinator and volunteers to solve problems and integrate solutions - Acted as a mentor when students brought up personal issues - Established a positive community within the urban core learning program

Events Coordinator Intern
- Organized monthly safe space events for Tibetan youth and seniors to discuss topics of the social, political, and economic inequalities faced by the Tibetans in Tibet and in exile - Assisted in preparing weekly cultural gatherings called "Lhakar Gorshey" to advocate for the liberation of Tibetans in Tibet and in exile - Represented the Tibetan Women's Organization of Ontario at Queen's Park on Tibet Day
Dickyi Bhagentsang's Contact Information
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