Diana Czekajlo

• Coordinate and facilitate organization wide new hire orientation virtual sessions with senior leadership • Primary liaison for vendor engagement with LMS (Edge) provider Dual Code to resolve technical and operational issues with LMS • Continuously monitor and improve L&D business processes to allow for organizational cost reduction • Facilitate and manage virtual production tasks during VILT sessions for staff and leadership using WebEx

• Assist with HCM maintenance and administration, including data entry, running ad hoc reports, updating employee information/records, and updating files and compliance of HCM database • Administer HR-related documentation, including drafting documentation for employee changes/letters, processing resignations, filing, and other general office admin activities • Assist with PnC Operations, administration and coordination, and reporting requests. • Respond to general employee inquiries through our Ask PNC and Dayforce Help email accounts • Conduct exit interviews to collect and analyze data in order to understand turnover trends • Provide Benefits administration support, responding to Benefits inquiries, assisting with benefit enrollments/terminations

•Accountable for the recruiting and selection process for new employees including conducting pre-screen telephone interviews, scheduling in person interviews, extending job offers •Facilitating and assisting with the coordination of new-hire orientations/onboarding processes and new hire documentation •Assist with Health and Safety procedures and maintaining SDS information •Ad-hoc assignments to support the Human Resources Department and Operations Department strategies and objectives, as required

•Provide support to the Partner Relations team and serve as the point of contact for internal and external inquiries •Manage and filter communications between school partners and the ApplyBoard team •Maintain contracts and make sure information is up to date in the CRM

• Worked closely with high-end clients to create tailor made trips to Egypt, India and Turkey • Managed inquires generated by the website, repeat customer and referrals and other advertisement channels • Worked with operational and accounting departments to ensure payment and ticketing deadlines were met • Assisted sales and advertisement departments when required

• Acted as the point of contact among executives, employees, clients and other external partners • Managed information flow in a timely and accurate manner • Managed executives’ calendars and set up meetings • Made travel and accommodation arrangements • Generated expenses and prepared weekly, monthly or quarterly reports • Acted as an office coordinator by keeping up with office supply inventory • Formatted information for internal and external communication – memos, emails, presentations, reports • Screened and directed phone calls and distribute correspondence • Organized and maintained the office filing system • Prepared and coordinated purchase requisitions in SAP software • Maintained a full understanding of the company processes and procedures

• Welcomed visitors and internal personnel, screened and forwarded phone calls to the appropriate personnel • Maintained security by following protocol by monitoring guest sign and issuing badges • Ordered and stocked office supplies inventory • Recorded and distributed incoming and outgoing courier packages and mail • Set up new employee hires and providing parking passes • Arranging catering and meeting facilities

• Greet and direct visiting guests and maintain polite and professional manner during events • Scan tickets and assist patrons in locating seating and other inquires

• Answered phones and any inquiries in regards to the Centre and programming • Assisted the needs of program coordinators • Provided excellent customer service to patrons of the Centre as well as any facility functions • Assisted renters of the facility with any accommodations

• Answered inquiries on the business phone line for both shelters • Screened shelter visitors to maintain privacy and safety of occupants • Coordinated employees schedule’s based on the union guidelines • Assisted management with fundraising and agency awareness projects • Maintained personnel staff information in the Staff Files Pro database • Prepared bi-weekly payroll for staff and managers • Updated agency policies and procedures • Maintained Health and Safety information for staff to meet provincial standards • Liaison between contractors and staff for shelter maintenance requests • Completed volunteer applicants reference checks • Kept records of sponsors and community donors as well issuing tax receipts