Diana Cruz

- Identify and attract top talent using various recruitment methods including job boards, social media, networking, and referrals. - Create and manage job postings on internal and external job boards and company websites. Review resumes, conduct phone screens, and assess candidates' qualifications, experience, and fit for the role. - Coordinate and conduct interviews, both in-person and virtual, and facilitate the interview process with hiring managers. - Communicate with candidates throughout the recruitment process, providing updates and feedback. - Build and maintain positive relationships with candidates, ensuring a positive candidate experience. - Work closely with hiring managers and other HR team members to align recruitment efforts with organizational goals. - Extend job offers, negotiate terms, and manage the offer process with candidates and hiring managers. - Stay up-to-date with industry trends and best practices to continuously improve recruitment strategies.

- Manage full cycle, or end-to-end, recruitment process from sourcing, and background screening, to the candidate's start date. - Collaborate on a virtual team in developing, facilitating, and implementing all phases of the recruitment process. - Collaborate with hiring managers to understand hiring needs, and develop a recruitment strategy carefully tailored to the specific needs of the market and the role. - Screen applications and provide recommendations of applicants to hiring managers, including implementing multiple screening questionnaires tailored to the needs of each department. - Collaborate with the hiring team during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details. - Utilize Applicant Tracking Systems (ATS) to manage national candidate pool and maintain accurate records. - Keep up to date with employment laws and ensure compliance with federal, state, and local employment laws and regulations, and company policies.

- Identify and implement efficient and effective recruiting methods and strategies based on the open role, industry standards, and the needs of the organization. - Conduct weekly virtual and in-person orientations resulting in an improved understanding of company culture and policies. - Develop and facilitate companywide presentations on best hiring practices on a quarterly basis. - Implement a new internal candidate tracking system, and develop training materials outlining the new process for all hiring managers.

- Provide administrative support for the CODA/ROW department, supporting group managers and (ROW) field agents. - Conduct property research, using various Web sources to obtain contact information for property owners. - Create Right of Way document batches in compliance with NY state law - Coordinate with field agents and group managers to keep property information up to date, making sure we have the necessary permissions to preform work on the property, including submit easements for properties through corresponding governing channels as necessary. - Coach new support staff on processes and procedures.

- Oversee all store operations and ensure compliance with corporate policies and procedures. - Recruit, Interview, hire, and train all levels of staff. - Ensure high levels of customer satisfaction by dealing with all issues that arise and delivering excellent service. - Meet and exceed all sales goals by training, motivating, and providing feedback to store staff. - Control inventory and oversee stockroom staff to maintain an organized stockroom according to corporate standards. - Maintain outstanding store conditions and update visual merchandising displays in accordance to VM standards. - Create and modify employee schedules to stay within budgeted hours with service levels in mind. - Stay up to date on current fashion trends

Advising customers on the benefits of switching to solar for their home Scheduling consultations with field solar consultants and following up with the customer all the way through to installment day Managing pipeline of customers from consultation to installation and ensuring 100% customer satisfaction in every house. Training new advisors as well as holding monthly meetings to help improve current advisors skill set.

-Manage all aspects of store operations, ensuring full compliance with corporate policies and procedures. -Recruit, interview, hire, and train staff at all levels. -Drive customer satisfaction by addressing concerns promptly and delivering exceptional service. -Achieve and surpass sales targets by coaching, motivating, and providing regular feedback to the team. -Oversee inventory and manage stockroom operations to maintain organization and alignment with corporate standards. -Maintain excellent store conditions and update visual merchandising in line with VM guidelines. -Create and adjust employee schedules to align with budgeted hours while maintaining strong service levels.