Dhruv Jain
Founding Forward Deployed Engineer @ Hadrius
About
Hello! I'm a UCLA Computer Engineering grad passionate about turning people's dreams into a tech reality. Let's connect and explore how we can turn technology into innovation together.
United States
New York
Financial Services
Customer Success, Customer Satisfaction, Project Management, System Administration, Salesforce.com Administration, Salesforce.com Implementation, Jira, Conditional Access, Cybersecurity, Email Security, Code Review, Coding Standards, Version Control, Embedded Systems, Verilog, Internet of Things (IoT), LaTeX, Mentoring, Tutoring, Information Technology Infrastructure
Experience

Systems Analyst
Chicago, Illinois, United States
• Managed IT and cybersecurity services for a team of 10 users. • Configured and customized Salesforce as a CRM to suit the unique needs of the financial services firm. • Revamped backup solutions and implemented regular testing to protect the company's secure data.

Undergraduate Group Tutor
Los Angeles, California, United States
• Collaborated with Dr. William Kaiser to enhance course content for 70 EE undergrads • Used STM B-U585I-IOT02A platform to rigorously test and improve course material, ensuring its relevance • Proactively assisted in lab sections, providing personalized guidance for improved academic performance • Streamlined learning with informative LaTeX tutorial PDFs, improving comprehension and academic progress

Student Library Assistant Supervisor
Los Angeles, California, United States
• Engaged with patrons, addressing diverse queries and enhancing satisfaction, averaging 50+ interactions daily • Organized a 300,000+ item collection using Library of Congress classification, improving search capabilities • Developed a standardized book processing workflow, increasing efficiency and reducing delays • Improved office productivity by maintaining accurate records and managing a student team

Student Library Assistant
Los Angeles, California, United States
• Customer support services which include checking books out to patrons and assisting them with inquiries about the library. • Organizing and maintaining the various collections of books and other media present at the library. • Assisting with various administrative tasks.

Python Development Intern
Los Angeles, California, United States
• Integrated comprehensive logging mechanisms into diverse data scraper frameworks, saving 2+ hours a day • Configured automated data retrieval scripts using AWS, ensuring up-to-date datasets for critical operations • Designed an intuitive visual dashboard with Python and Loggly, enabling comparison of key metrics across scrapers, enhancing data-driven strategies

Machine Learning Intern
Noida, Uttar Pradesh, India
• Implemented data preprocessing, addressing missing values and outliers for high-quality datasets • Researched NBA workflows in the SaaS industry, analyzing methodologies and best practices • Developed NBA algorithms using Deep Learning and Reinforcement Learning techniques • Created a training presentation on NBA workflows for future company use

Technology Intern
New Delhi, Delhi, India
• Assisted the team in deploying a new central server for mobile application development. • Thoroughly tested the various websites that the company is responsible for. • Designed various mass mailers and social media advertisements.
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