Debashish Roy

• Manage a 15-member cross functional teams and project managers, deploying GEN AI infrastructure for hyperscale data centres and improving performance and efficiency by 30% • Allocate and manages technology costs and resources, across the program. Accelerating project delivery for reducing carbon footprint from client’s data centre and other IT environments • Co-ordinated operational processes, HSE, Risk, ITSM delivery, including critical incident, change, tickets, achieving a steady increase in efficiency and scalable growth • Manage vendors, customer, cross-functional teams and supply chain operation throughout program • Collaborated with AI, blockchain, & streaming technology teams, driving platform performance improvements of 30%.

● Led cross-functional teams and global teams for IT/OT, Data Center refresh, MES, Cybersecurity, upgrade AI and project execution, DevOps, Data center refresh and consolidation ● Directed global IT/OT service strategy covering ITSM, cybersecurity, and CCS application management, standardizing processes and improving SLA compliance by 30%. ● Led IT operations across 41 sites, ensuring 99.9% infrastructure availability, integrating VoIP, and optimizing resource utilization through proactive monitoring and service improvements ● Optimized IT/OT infrastructure and SAP S/4HANA onboarding, achieving 15% cost reduction and faster application deployment ● Implemented robust incident and quality management, driving root cause analysis and achieving first-time resolution rate improvement of 35%. ● Led global IT service strategy across 41 production and 14 development regions, standardizing ITSM processes and improving SLA adherence by 30%. ● Strengthened cybersecurity governance with proactive monitoring and controls, cutting critical incidents by 40% and ensuring ISO 27001/GDPR compliance. ● Optimized CCS application lifecycle by enhancing performance and automating workflows, reducing costs by 20% and boosting user adoption by 25%. ● Implemented robust incident and quality management, driving root cause analysis and achieving first-time resolution rate improvement of 35%. ● Managed €100M project portfolio, delivering large-scale initiatives on time and within budget. ● Led a 20-member engineering team to roll out and maintain high-performance testing environments across 41 Bosch production facilities, improving operational excellence while integrating DevOps and SRE practices. ● Collaborated with global stakeholders (Germany and international) to align IT service delivery, factory digitization, and quality improvement with strategic business objectives. ● Oversaw vendor relationship to ensure high service performance, accountability and continuous improvement

I am working as an IT Delivery Architect with a team size of 100 Plus team members. In my day-to-day job, I am involved in Planning, escalations, meeting with clients, understand their pain points, working in complex problems and major incidents, designing of data centers, consolidation, workload migration to cloud or to other data centers. Defining and proposing technical solutions to meet the needs of the business requirements. I also work with IT teams to develop infrastructure requirements to meet their needs, along with providing RFP specification, consultation and guidance on large projects. I have expertise in Preparing High Level Design, Architecture Solution Document, Technical Solution Design Document, work products, Bill of Materials (BOM), Rough Order of Magnitude (ROM), Cost Case and Project stakeholder communication.

• Design (Green / Brown Field), Setup, migration, consolidation, and optimization of mission critical data center • Cloud designing Migration through CLM (Cloud Lifecycle Management) • Technical Architecture Planning and Management for various new and ongoing projects • Data Center and Cloud migration • Designing new business solution service offerings to the client • Consolidation, migration and designing for P2C & V2C • Handling of project planning, negotiating and execution tasks • Stakeholders management and co-ordination

• Management of Projects for internal Microsoft Data Center Migrations – moving Dev and UAT to AZURE • On time delivery, manage budget, escalation, KPI, Risk, conflicts • Monitoring, execution and controlling infrastructure components • Plan and manage IT global teams, RCA, change, bridge call • Oversee vendor and stakeholders’ management • Critical incident, bridge, war-room management • Provide technology and team support • Customer focus, detail orientation and tracking tickets and risk In another project I was working as a Tower Lead and SDM. I was taking care of the management of both Onshore & Offshore Operations. I was involved in activities like SLA Management, defining business indicators, resource upskilling & management, performance management, process management & vendor co-ordination. I also led the technical program management for VMWare Software and managed SDDC implementation & execution of DC transformation from physical to PAAS model.

I joined the team at BA Continuum as Senior Analyst II and was IT Manager for Retail, Global Wealth Management and Markets, working towards driving Innovation, Process Improvements and creating a platform for idea generation. I also acquired practical knowledge of working with large teams and worked on managing performances, motivating teams, resolving conflicts and driving delivery excellence.

Subject Matter Expert for UNIX, Manage Process, Scope, Compliance, Escalations and Deliverables in a 30 member team. Managed Server Refresh, SAN Refresh, Oracle Migration from Mainframe to Linux etc. Projects.

Client: Nikkociti Group Ltd., Japan • Data Center Engineer, maintenance, server & equipment maintenance and emergency support • Oversaw UNIX deliverables for equity as a client facing role • System parameter tuning, capacity planning and implementation for platform components • Built credibility, established rapport and maintained apt communication with the stakeholders at multiple levels • Handled day-to-day incidents, escalations etc. for Linux & UNIX servers Client: Lehman Brothers, US & Japan • Anchored remote installation and management of Red Hat Advance Servers • Rendered on-Call support including Weekend support for Asia • Assisted in mapping and migrating the deliverables to the client-offshore team • Involved in day-to-day major incident handling and support in Production / Non-Production hours • Data Center support and maintenance • Accountable for new installation, upgrade and planning for data centre growth, consolidation, migration and decommission • Operating System & Platform components upgrades

ADCA & PGDCA (2 Yrs.)