David Pozo Alonso

iContainers and Shipa freight are both Multinational Digital freight forwarders powered by Agility group. We assists thousands of companies around the globe in moving their cargo internationally. Our online freight quoting platform has the latest technology in the sector and facilitates ocean and air freight, quoting and managing bookings from a personalized dashboard. In iContainers and Shipa Freight we work side by side with to fully cover the demands of our customers and expand our services all around the world, always keeping in mind the quality of our services from start to end.

> Owner of the US Sales Units > Responsible for the Global Business Development, Agents & Partnerships. > Identify forward-thinking logistics partners with differentiated offerings. Develop mutually beneficial relationships. > Oversaw and led business development, opening agents in +35 countries. Successfully implemented intuitive strategies that achieved the maximum levels of cooperation. > Spearheaded the correct alignment of marketing, product, accounting, IT, and operations units, ensuring the highest quality offer and partners experience. > These efforts led to the highest levels of conversion and the best ratios of success on customers repetition/retention for the company, achieving the first-ever company milestone in this area

> Owner of the US Sales Units > Managed the company’s sales strategy in concordance with Global Departments including Marketing, IT, Pricing, and Accounting. > Conducted new talent acquisition and formulated the company's annual budget and reporting deviations. > Reported directly to the CEO for “sales planning” and forecast activities. Developed and built the company goal structure, as well as commission and bonuses systems. Directed company growth, from minimal production to the highest levels of performance, by devising and executing strategies aligned with company objectives. > Oversaw and led digitalization and transformation supporting the international freight Industry in order to ensure online operations are adhered to, from the quotation process to documentation upload, tracking, and delivery. > Spearhead a team of 10 members directly, including 5 members that operate remotely, while managing the TOP 15 accounts of the company. Worked cross-functionally across supply chain operations, procurement, account solutions, Implementation, Industry SMEs, and trade and financial services teams to develop and execute on the client strategy in a deliberate way that maximizes the client’s outcomes.

> Routinely fed the TOP accounts (Farming) and sought out new business opportunities (Hunting) using the power of our lead acquisition methods because of the outcome of our web visitors. > Maintained account relationships to ensure excellent customer service during implementation and transition to operations. > Delivered assistant and support, responding quickly to small and very complex logistical issues and questions. > Trained and mentored a team on Sales techniques, shipping terms, problem-solving, and escalation. > Assured successful client implementation (SOP), while executing sales processes and the interaction with other departments, such as Operations and Accounting. > Ensuring high product adoption by mastering the iContainers platform and teaching our internal and external clients how to get the most out of their experience. > Generated and facilitated business with clients and targets ensuring alignment with sales plans

> Devised and planned the operational and pricing strategy of imports and distribution for INDITEX (Zara Stores) in Los Angeles and New York. > Provided purchasing management with carriers, trucking companies, airlines, other agents, and customs brokers. > Cultivated commercial strategy and business between Europe and the USA - South America to discover new customer relationships through performing market research. > Staring developing the Digital strategy for the company based in the USA and developed innovative methods that improved selling specific tradelines within both vertical eCommerce and offline markets. > Monitored and guaranteed shipping processes and procedures are operating smoothly and effectively by managing all important documents and directing the flow of packages from preparation to shipment. > Closed global agreements with associations that represent at least 200 companies in one industry. > Created innovative and profitable solutions for customers in tandem with specialized colleagues within the organization (i.e. Customs Brokerage, Ocean, Logistics, IT). > Be responsible for the customer portfolio and ensure contract renewals. > Work closely with our customers, maintaining our customer relationships and actively contributing to their and our success

> Managed operational documentation associated with Ocean freight shipments such as HBL/MBL, pre-alerts, commercial invoices, packing list, MSDS, certificates of origin, and Phytosanitary documents. > Tracked customers’ orders and provide customer service. > Reported spreadsheets for accounts payable and receivable and maintained the CRM.

Thesis Project “Internationalization of Mariskito.com”: Development of strategic plan of the company “Mariskito.com” in order to gain market share through B2C and B2B.