Tom Hockaday

SAS Administrator @ Dexian

About

Data Analyst, SAS Administrator, SAS Consultant, SAS Programmer, SAS Macros , Big Data, Analysis , BI Reporting, Dashboards, Database, Direct Marketing, Data Mining, Conclusive Executive Summary. Expert at Evaluating Data and Data Blending. Specialize in Data Discovery, Data Defining, Data Conversions, Data Grouping, Summarizing, Cleansing and Coding. Expert Data Discovery + Customer interviewing skills and experience in locating and Documenting Meta Data and Data Dictionaries.Experience to know what questions to ask to begin Data Discovery + Customer Specs+ Requirements + Measures of Success. Also which follow up questions need to be asked based on answers given. I Know the difference between “Good Data” and “Bad Data. Use internal data to profile customers, Acquiring missing data to to enable informed decision making.Expert MS Office + Word and Excel. Technical, SAS + Macros Programming. SAS Admin for Enterprise Guide. User Setup+Security.Expert Experian ConsumerView file = 100+ million rows of Name,Address+ over billion data points. SAS to Manage, Mine, Manipulate, Re-code, Report and Stage for Statistical Analytics. Managed, Cleaned, Converted, Prepared all Internal and External data files used for Analytics. All files of any Size and Source were converted into SAS datasets. Ensured all fields contained data that was Accurate and Defined. Prepared datasets were ready for immediate Analytics and Reporting. Support + File Prep for PhD Statisticians - Modeling, Regression, Look-a-Like, Demographic Profiling, Insight, Targeting, Segmenting, NCOA, Postal + SME , Address Hygiene, Address Matching.Customer Service – Know how to manage an account delivery team. Able to Speak, Interact, Present and Sell Internal & External Client Executives, while maintaining Professionalism, Candor, and appropriate levels of Confidentiality.

Country

United States

City

Collierville

Industry

Information Technology & Services

Skill

VLOOKUP, Visual Basic for Applications (VBA), Distribution, Engineering, Transmission, Utilities, Data Science, Attention to Detail, Data Manipulation, Pivot Tables, API Development, Tracking Systems, Project Tracking, Data Mapping, Teradata, Data Visualization, SAS Visual Analytics, Programming, Windows, Quality Assurance

Experience

SAS Administrator

Dexian

2026-2 - Present · 8 mos

Collierville, TN

SAS Administrator

Administrator

FedEx via Accenture Flex

2024-9 - 2025-6 · 10 mos

· Administered SAS 9.4M6 on Linux RHEL8, providing platform support, system maintenance, troubleshooting, and production support in an enterprise environment. · Supported SAS environment reliability through system administration, issue resolution, and ongoing operational support.

Sr SAS Admin, Programmer,Data Consultant

Atos

2018-4 - 2025-6 · 7 yrs 3 mos

Greater Memphis Area

SAS Administrator, SAS Consultant, SAS Programmer, Data Analysis

Atos

2018-4 - 2025-6 · 7 yrs 3 mos

United States

• Managed and administered SAS 9.4 on Linux, optimizing system performance and ensuring data accuracy across enterprise-wide platforms. • Designed and automated ETL workflows, saving 38 recurring man-hours per week through process innovation. • Led data validation efforts and ensured compliance with data governance frameworks. • Utilized SAS, SQL, Teradata, and Oracle to extract, analyze, and report on key business data, improving decision-making processes. • Collaborated with diverse business units to streamline data pipelines and deliver comprehensive insights to senior leadership

SAS Administrator / SAS Programmer

FedEx Logistics

2018-4 - 2024-10 · 6 yrs 7 mos

United States

Consultant, Data Analyst & Contractor

Mail.Tom.Hockaday@gmail.com

2016-6 - 2024-9 · 8 yrs 4 mos

Greater Memphis Area

Data Analyst & Consultant SAS Administrator, Enterprise Guide SAS Programmer Currently building a MASTER Analytic Data Set. Combining all customer related data into a comprehensive set. Data Sources include Demographic Data, Sales Data, Mail Files, Customer Files, Customer History, Previous Model Scores. Especially pleased with my ability to create "NEW Predictive Data" from existing stale and unuseable data. Developed methodology to identify "Neighbors" of customers by distance utilitizing Latitude and Longititude Coordinates.

Project Manager

DexiData LLC

2016-6 - 2018-9 · 2 yrs 4 mos

· Led data-focused consulting and project management initiatives supporting business and technical stakeholders. · Gathered requirements, facilitated stakeholder discussions, and translated business needs into technical project plans and solutions. · Supported data conversion, transformation, migration, governance, and data quality initiatives across multiple projects.

Manager Customer Data Analytics / Customer Data Analyst

ServiceMaster® Brands

2007-4 - 2016-5 · 9 yrs 2 mos

Greater Memphis Area

Data Manager

ServiceMaster® Brands

2007-4 - 2016-5 · 9 yrs 2 mos

· Administered enterprise SAS environments in a Windows environment, supporting platform operations, user support, and business continuity. · Installed, configured, maintained, and upgraded SAS platforms, including security administration, monitoring, backups, and disaster recovery planning. · Developed automated SAS reporting and analytics solutions to support operational processes and business objectives. · Partnered with business and technical teams to support data integration, reporting, and enterprise system reliability.

Director of Retail Sales

American Paper Optics

2004-7 - 2007-4 · 2 yrs 10 mos

Greater Memphis Area

Selling to corporate retail buyers. Brand Manager + Marketing. Increased number of retail stores carrying product 266%. From 3,000 in 2005 to over 8,000 in 2006. Designed and Launched New Brand and achieved 30% Initial Market Penetration and acceptance. Managed External Freelance Sales Reps and Program.

Executive Data Consultant / Client Executive

Acxiom

2000-1 - 2003-1 · 3 yrs 1 mo

Greater Memphis Area

Client Executive responsible for interacting with assigned Customers, Understanding requirements and providing direction to Customer Service Delivery Team. Assisting Customer with integrating products and services seamlessly into their current systems.