Damein Johnson

Chief Executive Officer and Private Investigator

Chief Executive Officer and Corporate Asset Investigator of Assured Security Corporation.

Supervise the visual presentation of merchandise within the store to enhance customer experience and sales. Lead and supervise a team of Merchandise Execution Associates, assigning tasks, monitoring performance, and providing coaching and feedback to ensure efficient operations. Track individual and team performance metrics to identify areas for improvement and provide feedback. Ensure accurate implementation of merchandising plans, including planogram adherence, product placement, and signage placement according to company guidelines. 

Direct management of the front end operations. Overseeing the daily productivity of all store sales associates, supervisors, cash-room managers and HR team. Responsible for providing outstanding customer service while ensuring compliance of store policies and procedures. Responsible for hiring and coaching all front end sales associates. Responsible for driving sales to meet company’s expectations.

Provided training and support to all store staff regarding customer service, sales, shrinkage and theft. Managed store budgets to include direct oversight of daily, monthly, quarterly, and yearly profit and loss repors. Conducted investigations of internal theft to include cash discrepancies, customer and employee theft by conducting interviews, surevellance, and other investigative techniques. Provided motivation and reassurance to all store staff while meeting company expectations in its core values. Oversee all scheduling, payroll, and administrative duties.

Managed and merchandised between 20 to 32 retail store locations in and around Stuart, FL. Managing routes to best serve the high volume of accounts assigned. Responsible for the sale of new promotions, products and displays in an effort to increase the revenue of the Coca Cola brand while building business and customer relationships.

Senior Manager and Asset Protection Investigator, South Florida.

Direct supervision and Management of the largest retail store location within the Palm Beach sales market. Responsible for ensuring monthly sales goals are accomplished. Direct oversight of all payroll, scheduling, training, coaching and driving sales. Direct control over maintaining store budgets while reviewing profit/loss reports and implementing changes as see fit. Directly managed all hiring, promotions and terminations. Promoting a positive and safe work environment for all staff.

Responsible for opening and closing bank accounts. Assisting and coaching bank tellers on banker referral importance. Assist Banking partners in identifying potential clients for investment accounts and additional products and services. Conducting financial reviews of customer accounts and offering credit cards, loans, secured CD loans.