crystal tsai

⦁ Proactively sourcing and pitching potential clients as well as building strong relationships with existing ones, signed over 5 contracts within 6 months. ⦁ Compiling and analysing weekly sales figures of assigned stores via MS Excel database including an internal centralised ERP system, provided timely reports to senior management. ⦁ Assessing weekly sales performance of each brand, assisting with the implementation of the promotional events with brands, reached 100% in sale each month. ⦁ Assisting with the development and execution of promotion via bespoke VIP events quarterly, which resulted in more than 5% year-on-year growth in sales and attendance. ⦁ Designing brochure layout for each brand within given space, supervising the production and releasing hard copies in a timely and accurate manners ⦁ Resolving product or service problems by understanding customers' complaints, providing the best solution whilst maintaining an brand guideline, reduced 80% in customer complaints in a month.

* Achieving sales target agreed with the Store Manager with the hit rate over 100%. * Reinforcing guest loyalty by demonstrating through product knowledge and providing * exceptional guest service. * Working closely with store manager on sale reports, stock management, in-store promotion.

* Achieving sales target agreed with the Store Manager with the hit rate over 100%. * Reinforcing guest loyalty by demonstrating through product knowledge and providing * exceptional guest service. * Working closely with store manager on sale reports, stock management, in-store promotion, * visual merchandising, staff training.

* Working with store manager on sale reports, stock management, in-store promotions * Responsible for the driving sales within the store. * Managing, motivating and training staff on the shop floor. * Maintaining the strong relationship with the customers.

* Preparing sales reports by collecting and summarising information by MS Excel from sales * representative, provided timely and sales figure to advertising director. * Supervising advertising banners on the websites (vogue.com.tw/gq.com.tw) on daily basis, archiving data and making presentation for each project, provided timely proposal to sales representatives. * Maintaining necessary data and records for future reference, including various categories of * advertising archives presented occasionally to head director and clients. * Assisting online subscribers/ browsers overcoming online difficulties and reply to their request. * Summarising information and analysing clients’ performance monthly, provided timely data to * advertising director and updated on specialist computer IMP system. * Scheduling the internal/external meeting with the appointment and providing the support to the advertising director in every aspect of daily needs, keeping things confidential.

* Achieving sales target agreed with the Store Manager with the hit rate over 100%. * To promote guest loyalty by demonstrating through product knowledge and providing * exceptional guest service- Personally named on the mystery shopper report for more than once; moverover, be awarded the Cast Member of the Quarter/2009 and also nominated as a Disney Ambassador. * To train the Christmas temperory staff on Disney high standard of customer service. * To ensure the integrity of the Disney Brand by maintaining Disney Store standards of dress, * behaviour and task management. * Maintain consistent merchandise presentation within the agreed visual merchandising * guidelines. * To perform efficient till transactions that enhances the guest’s perception of the Disney Store * and observes all relevant standard operating procedures.

Established in 1994, AllSaints is a premium British fashion house, best known for its iconic biker jackets, creating clothing and accessories for men and women. AllSaints operates within a culture of innovation and design with an independent spirit, from its East London atelier to the in-house design and construction of AllSaints' digital and physical stores.AllSaints has approximately 3200 employees across 20 countries, curating every aspect of the brand experience. AllSaints collections are available for purchase from 142 directly operated stores, concessions and outlets in 12 countries worldwide and shipped to over 200 countries via AllSaints' e-commerce sites. For more information visit www.allsaints.com