Dailis Ramos Aguilar

Hair Extension Technician Hermes Beauty Salon | March 2024 – Present Delivered expert hair extension services, ensuring exceptional client satisfaction and loyalty. Improved client retention rates by 15% through personalized consultations and consistent follow-ups. Stayed ahead of industry trends by mastering innovative techniques and offering cutting-edge solutions. Managed appointment scheduling effectively, maximizing service efficiency and minimizing wait times. Maintained a professional and welcoming salon environment, enhancing the overall client experience.

Lead and support inside account management team across U.S. and Philippines accountable for global client base of +500 and accounts ranging from $1500 to +$150K monthly. Spearhead efforts to build new revenue within existing account base. Serve in key client-facing role, delivering presentations and proposal documents to demonstrate alignment of strategic vision and guide purchase process. Coordinate multidisciplinary internal teams to facilitate communication and ensure end-to-end client satisfaction. Create accurate and detailed forecasts of identified and proposed sales opportunities. Selected Contributions: • Develop and implement policies to build client base, retain existing customers, identify opportunities to improve service, and reduce churn. • Provide teams with engaging leadership with emphasis on personal accountability and performance growth to consistently exceed sales objectives and monthly revenue quotas. • Build value-added business solutions through in-depth analysis of client business processes, critical success factors, and competitive standing. • Continually build new revenue and additional business through strategic cross-selling and up-selling. • Cultivate and apply sound strategies for protecting accounts and penetrating competitor accounts.

Led analysis of customer business processes, critical success factors, and competitive standing to deliver business-added solutions. Deliver presentations and proposal documents to demonstrate alignment of client strategic vision and guide purchase process. Collaborate multidisciplinary internal teams to facilitate communication and ensure end-to-end client satisfaction. Created accurate and detailed forecasts of identified and proposed sales opportunities. Selected Contributions: • Achieved or exceeded sales objectives and monthly revenue quotas, continually building new revenue within existing account base of +$5.4M. • Developed and pursued opportunities to create new revenue and build additional business through strategic cross-selling and up-selling. • Continually advanced personal and team knowledge of new technologies and selling points including building expertise in data and voice application technologies. • Built and executed strategies for protecting existing accounts and penetrating competitive accounts.

Directed sales strategies and support for major call centers nationwide. Lead sales pitches and negotiations with potential clients and advertising agencies. Selected Contributions: • Served as major account and company representative to develop relationships with key decision makers and client stakeholders. • Spearheaded business development opportunities in generation of new business leads, analysis of client trends, and creation of innovative advertising solutions. • Designed and introduced new ideas and strategies with senior executives to demonstrate company value in quality SIP trunking.

Owned all sales and marketing strategies for major web-based companies nationwide, including continually generating business leads and facilitating client meetings, identifying trends, and building advertising strategies. Collaborate directly with executives to demonstrate opportunities to drive client revenue. Selected Contributions: • Played key role in 150% YOY business growth through definition of competitive sales goals by company and by territory. • Created and launched new sales programs successful in producing constant flow of new business. • Developed and introduced strategic promotions to introduce companies to online marketing concepts.

Directed performance and operations of national sales force based in Los Angeles, New York City, Seattle, and Miami aimed at building sales with major retailers for Big & Tall. Selected Contributions: • Leveraged flash-sale sites to develop consistent flow of clearance programs and drive brand awareness. • Cultivated robust pipeline of private label relationships with large U.S.-based customers. • Successfully doubled branded business volume between 2004 and 2007, increasing total company volume by 86%.

Worked closely with Buyers of major private label retailers to develop distinctive design aspects and marketing of trim. Purchased trim and negotiated price and delivery. Designated and distributed trim to over 20 domestic and foreign manufacturing locations. Monitored and controlled inventory for the manufacture and distribution of 150,000 garments weekly. Production Coordinator Responsible for the purchasing of denim and trim for fulfilling purchase orders (averaging 25,000-30,000 garments weekly) for major private label retailers. Monitor shrinkage testing. Prioritize trim allocation and oversee quality control. Finishing Quality Control Inspector/Denim Responsible for fulfilling purchase orders in finishing quality control including: trimming, pressing, inspection, “specs”, repairs and final shipping approval