clare lovell

business process improvement analyst

Country

new zealand

City

wellington

Industry

insurance

Skill

recruiting, recruitment advertising, contract recruitment, permanent placement, screening resumes, management, executive search, graduate recruitment, talent acquisition, human resources, reference checking, team building, talent management, sourcing, employer branding, new business development, temporary staffing, interviews, assessment center, account management, psychometrics

Experience

recruitment and selection consultant

accident compensation corporation (acc)

2015-1 - 2016-8 · 1 yr 8 mos

recruitment consultant

strategy recruitment

2006-12 - 2009-12 · 3 yrs 1 mo

candidate manager

select recruitment

2006-4 - 2006-12 · 9 mos

client manager - business support

beyond recruitment

2010-1 - 2014-5 · 4 yrs 5 mos

As a Client Manager for Business Services, I specialised in the recruitment of temporary, contract and permanent Business Support solutions within the public and private sector.

client manager - professional services

beyond recruitment

2014-1 - 2014-12 · 1 yr

As a Client Manager for Professional Services, I specialise in the recruitment of contract and permanent Professional Services solutions.

business process improvement analyst

accident compensation corporation (acc)

2016-9 - Present · 10 yrs 1 mo

* Projects * ACC Customer Feedback Mobile Application Implementation * ACC Client Self Service Portal Design * Next Generation Case Management Service Redesign * Targeted Financial Incentives Service Design * Talent Services - Business process improvement review * Provider Services -Current state business process review * Responsibilities: * Business analysis/improvement * Process design, analysis and documentation * Customer Experience design * Workshop facilitation * Stakeholder engagement * Methodologies/Systems * Agile * Waterfall * Lean * Human Centered Design * BPMN 2.0 * Promapp * MS Visio, Word, Excel, Powerpoint * Trello