Claire Farquharson

• Serve as the primary HR partner for corporate employees, providing guidance on policies, employee relations and compliance with employment laws. • Administer and maintain employee information and benefits programs, including enrollments, changes, and ongoing support, ensuring accuracy and compliance. • Lead full-cycle recruiting for corporate positions, from job postings and candidate screening to interviews, hiring decisions, and onboarding, including hosting orientation sessions for new corporate hires. • Conduct exit interviews for departing corporate employees, analyze feedback, and present actionable recommendations to improve retention, engagement, and overall workplace satisfaction. • Investigate workplace issues, manage terminations, and support managers through performance management and disciplinary processes, ensuring fair, consistent, and compliant practices. • Support HR colleagues in navigating systems and processes. • Oversee HR systems (UKG), including troubleshooting, advanced system support, data integrity, and reporting to inform strategic decision-making. • Design and implement employee engagement initiatives and recognition programs, driving a positive, inclusive, and high-performing workplace culture. • Run HR analytics, generate detailed reports, and support strategic projects, providing insights to leadership and contributing to organizational improvements. • Partner with leadership to identify HR needs, implement solutions, and ensure alignment of HR programs with company goals and values. • Support ongoing training, development, and HR projects, including process enhancements, policy updates, and compliance initiatives.

- Extensive knowledge of 5 departments in order to ensure the smooth running of operating and unique closing procedures of each department - Handle customer complaints directed at management - Assign tasks and duties to employees - Responsible for legal documentation throughout and after shift - Closed the store using personal key and alarm codes to the store

- Merchandised store shelving, racks and displays with PepsiCo products - Utilized Point-of-Sale materials - Provided excellent service to assigned accounts; create and maintain goodwill with all customers - Performed all assigned duties in a safe and productive manner - Completed required paperwork and processes in an accurate and timely manner

Completed a Bachelor of Arts (3 Year) in Social Sciences with minors in Labour Studies and Sociology.