Chuong Hoang

- In charge of B2C industrial automation components, devices and robots. - Manage targeted customers by frequent visit to fully grasp customer's every aspect. From there, explore customer's current, potential and long-term needs to propose sales opportunities. - Developing new customers through utilizing existing networks, cold-calling and cold-emailing. - Generate report and manage customer activities and opportunities pipeline with SFDC. - Coordinate work between internal departments to guarantee maximum customer satisfaction. - Solving after-sales issues so as to maintain healthy business relationship. - Collect market and competitor's information.

- Manage automotive battery segment for the domestic market and lead a team of 6 people. - Make yearly sales target and distribute target between regions and salesmen. - Manage sales expense so as to minimize cost and maximize profit base on accountant's monthly report. - Visit customers to introduce new product and negotiate business terms. - Make promotion plans to push sales and clear old stocks. - Develop brand image by marketing activities (signboards, promotion items, online marketing). - Formulate business strategy and stratagem to reach target, guarantee short term profit and long term stability. - Set up price for new products. - Sort and select CV for new salesmen and recommend them to sales director.

- In charge of B2B selling electric forklift battery. - Cooperate with distributors to increase sales volume and reach sales target. - Manage customers to make sure they follow company policy. - Collect payment from customer. - Expand market and dealer network by developing new dealers. - Participate in industrial exhibition to introduce product to end users. - Visit end users and factories to solve warranty cases. - Collect market information, competitor information to propose suitable actions to superior. - Manage inventory and make orders from overseas to ensure stock sufficiency based on sales history. - Work with factory departments to facilitates business activities on ERP system (accountant, warehouse and QC). - Directly involve in establishing foundation for warehouse and QC process during factory set up phase. - Training new salesmen. - Analyze raw market data and sales data to estimate market size and follow up with appropriate actions. - Make weekly and monthly report to sales manager.

In a partnered program with Vietnamese German University.