Chun Lee

Dedicated organization for COMMUNITYSolv supporting over 1500 TD Synnex North American channel partner within the communities of Varnex, TechSelect, and Stellr. Our vision is to be the most valued member community for our partners and vendors. I lead responsibility for the Community Strategy, Membership Recruitment, Communications, CX (Customer Experience), and Educational Tracks across our current captive communities driving premium growth to market and driving over $5B in sales revenue. Founding Chairman of the newly created RISE (Asian and Pacific Islander) business resource employee group for North America within TD SYNNEX. Engaged in building vision, mission, charter and leading a formal team in the successful launch to support enhanced Diversity, Equity, and Inclusion initiatives both internally and externally to support Asian and Pacific Islander diversity group for North America.

Functioned as Chief-of-Staff to Field Sales SVP leading operations. Performed day-to-day management of the Sales division including market planning, process management, human resource, operations and financial management. • Oversaw integrated planning and coordination of all activities and financial responsibility measured as profit or loss to the Corporation that was on track to exceed predicted revenue and profit. • Assisted in the development and execution of corporate strategies related to market and business communications. Identified and developed profit generating opportunities for the company. • Identified marketing strategies and business opportunities to help achieve corporate goals and objectives. • Developed strategic plan for Sales supporting corporate goals and objectives. • Headed the annual and quarterly planning process for the Sales Organization by defining business activities which supported strategic goals, resource requirements necessary to perform these activities and plans to execute. • Submitted annual and quarterly budget outlining financial goals and managed to the approved budgets. • Hired, trained, and managed Director level positions reporting to Vice President and oversaw management of all human resource initiatives within the Division. • Owned communication creation, management of process for Sales organization. Initiated a new process and template for SVP weekly sales communications and launched and managed a weekly tracked CSAT escalation tool for sales resolutions. • Supported continual management of organizational design based on best practices and evolving channel trends.

Headed transformation of the $6.2B OEM/Vendor Edge Solutions product marketing (4P) Sales organization. Transformed organization from Endpoint Solutions to new Edge Solutions (Strategic Enablers, Organizational, Cultural, GTM Initiatives). • Managed Operational Business and Cadence enhancements facilitating weekly improved tracking and interlocking with Sales teams. • Developed strategy creation, management and execution to operationalize annual P&L revenue and profit increase commitments weekly tracking. • Complex Opportunity Management. Led the tracking and Sr Executive updates to Sr Leadership team for top initiatives. • Owned P&L and annual profit planning commitment. • Drove market expansion via new Alternative Routes (i.e., CSP, 5G). Initiated workstreams with goals for launch planning. • Launched new XaaS service offerings (i.e., TaaS, DaaS, MPaaS). • Completed digital platform enhancements adding online tools for communication and CSAT escalations.

Responsible for leading the global business development sales strategy of the dedicated field and inside services sales teams for TechData's Global Lifecycle Management business supporting our routes to market for Large enterprise and Global end-user customers. Specialty focus on sales hyper-growth of our multi-vendor maintenance and deployment service offerings for our customers to accelerate their realization of value for our OEM and channel partners' products and services for optimized business outcomes and satisfaction. Primary Professional services include focus on Repair, Supply Chain, and Support.

Tech Data is a $37B global IT Distributor. Tech Data Global Lifecycle Management (GLM) is a specialized solution business within Tech Data that brings end-to-end product and customer lifecycle services to companies with one goal: giving you the freedom to focus on the road ahead. With offerings across both the product and customer lifecycle, GLM provides some of the world’s most well-known original equipment manufacturers (OEMs) with successful business outcomes, including increased revenue, improved time to market, cost savings and reduced complexity. Global sales leader for IT Re-market, Post-warranty maintenance, and IT Asset Disposition services. Full P&L responsibility to create scalable and programmatic solutions driving $50M+ annual revenue through 30+ sales professionals. Developed and implemented multiple supply chain, reverse logistics, Certified Pre-Owned (CPO), managed services and support programs to drive more value for OEM, VAR, and End-User clients. Leveraged industry and channel experience to create a portfolio of service offerings that address clients needs for Circular Economy, Closed Loop, and Sustainability business strategies and execution.

US & Caribbean Sr Director – T2 VAR Channel Sales, May 2015 – Present Led VAR channel transformation of organization that included VAR Tiered coverage, end-user customer vertical segmentations, revised channel programs, and creation of dedicated VAR acquisition reps regionally for growth. Directed channel sales org with 5 Sales Directors with 130 sellers that delivered over $1.4B in channel sales of commercial products • Delivered over $1M in profit improvements by leveraging low-cost jurisdiction outsourcing of 100 inside sales resources in Costa Rica without sacrificing customer satisfaction while also improving customer support coverage. • Aligned focus on driving YoY growth with specialty on commercial SMB sales through channel-led Tier 2 partner vertical community. Launched dedicated VAR acquisition coverage resources. • Led route diversification and negotiation into new “alternative routes” that sold over 200K incremental client products within a year and drive significant market-share growth. • Led VAR sales organizational transformation (78 accounts to 12 accounts per rep) and channel customer vertical segmentation to deliver premium YoY market-share growth and 65 VARs that increased their Tier designation within the first year of launch. • Recognized with WW Global Team Excellence award for transformation of my VAR channel reducing expenses and transforming of coverage model while still delivering YoY revenue growth. • Responsible for all commercial sales coverage and support for over 30K VARs nationally. • WW Lenovo Way Culture Award 2017, WW Global Team Excellence Award 2019, President’s Club 2017.

Headed Senior Executive relationships at Distribution for commercial products (Server and Client) for Lenovo – Synnex, Tech Data, Ingram, D&H and ASI. Over $2.6B in sales with greater than 15% premium growth YoY over market leading optimized team of 9 direct reps and over 100 funded heads. • Aligned focus on driving YoY growth with specialty on unassisted SMB sales through Tier 2 partner community. • Conducted Forecasting and Projecting, Business Plan Development and Execution, Revenue Recognition, Inventory management, Relationship Management with Business Analytics, and Conflict Resolution. • Led portfolio expansion and integration of System X Enterprise Server and Storage solutions and Motorola phones through US commercial distribution. • President’s Club 2015, BMW Award 2014.

Spearheaded Global Sales into top Fortune 200 companies HQ’d in Central and Western US with emphasis on technology sector end-user customers (Intel, MS, Google, Oracle, Cisco). Led team of 8 GAMs driving $200M of US revenue and over $500M of non-US revenue annually. • Achieved significant complex Services wins at Dow $1.8M warranty, Google $1.5 ADP/warranty, Lyondell Basell $1M deployment services. • Won multiple large complex wins and led WW contract negotiations that included significant services and financing – Dow Chemical > $50M and Lyondell Bassell $15M, and Whirlpool $7M. • Drove territory over QTQ growth in every element – US Revenue, US Profit, S&P, Imaging, and Non-US revenue. • President’s Club 2010. Lenovo Breakthrough Revenue Award 2011.

Chaired Enterprise PC sales team covering West Region of the US. • Top Sales Leadership Award recognition in 2007. President’s Club 2008.

Led Enterprise sales team in West Region of the US including 3 managers and 26 field reps driving over $500M/year in sales. West region included – CA, WA, OR, ID, NV, MT, UT, HI, AK, and AZ. • Top 3 BUE nationally in 2004 with 22% YTY profit & revenue growth - #1 for mobile mix and #1 profit finishing 114% of targets. • Realized High Customer Satisfaction – territory was 9pts higher than US average. • Top rated executive speaker for Lenovo customer announcement events in 2005 run nationally.