christine rampaiyakul

* Passionate about food and customer experience. * Maintaining exceptional relationships with customers and being the liaison between staff and customers. * Managing inventory and ordering/buying supplies as needed. * Assisting in menu planning and design. * Maintaining social media to promote and market the restaurant.

Learning about new products, brands and services quickly and communicating key points to the public. Being well-educated, articulate, sales-oriented, and professional at all events. Worked in conventions, trade shows, charity events, bars, and restaurant promotions. Bringing interaction with consumers to drive their interest and loyalty to our brands.

* Set and organized trade show booth. * Handled all bulk orders and delivery shipment dates. * Provided customer service to ensure understanding of products. * Assisted in all cash handling. * Managed the booth without supervision. * Trained and taught new employees.

* Process professional and facility claims for all line of business, including complex claims in timely manner and accurately per regulatory and contractual guidelines. * Verify eligibility in Health Plan Websites or by phone. * Assist with other accounting and administrative duties directed by CFO, CEO and Claims Manager. * Assist clients with information or direct them as needed by phone.

* Acting as Member Experience Specialist for the opening of Mission Bay facility. * Provided refresher classes to departments on customer service and body language. * Implemented ideas and programs to elevate member and employee engagement. * Collecting surveys and computing data to review with administration. * Pinpointing strengths and weaknesses to optimize growth at Kaiser Mission Bay. * Creating handouts and flyers for the facility to help with members * Assisting in any operational needs to maintain exceptional service and care for members.