christa mattingly

presenter

About

I am a passionate, driven, and detail oriented professional with seven years of experience working in the field of Human Services and social work practice. I am open minded and a cooperative team player across a variety of settings. This has molded me into a very versatile employee and individual, throughout the years, thus making me a desirable asset to service providers and hiring employers. I am an effective problem solver, and always make myself available to be an active listener, as well as a proactive source of support for my clients. I have become proficient in verbal de-escalation, as necessary, throughout a wide variety of settings and population bases. Evoking change is important to me, along with asking important questions and challenging myself to always try to do better within the system, as it has been established. I have always been interested in continuing to branch out and build upon my skills and experiences in the field of social work – learning and trying something new on a regular basis.

Country

united states

City

louisville

Industry

consumer services

Skill

customer service, microsoft office, microsoft excel, team building, microsoft word, strategic planning, powerpoint, public speaking, social media, management, marketing strategy

Experience

practicum student

brooklawn child & family services

2009-5 - 2009-8 · 4 mos

One semester of general clinical therapy department duties; experience related to: quality assurance, accreditation and compliance, direct client therapy (individual, group, and family), Treatment Team meeting participation (treatment planning and care coordination), staff training and in service presentation/education.

practicum student

kentuckians for the commonwealth

2010-5 - 2010-8 · 4 mos

Off site Practicum - One semester of experience in grassroots community organizing and advocacy (with emphasis on environmental and socioeconomic issues).

presenter

younique

2017-11 - Present · 8 yrs 11 mos

insurance specialist

theraplace learning center

2016-5 - 2018-5 · 2 yrs 1 mo

Verify and manage all commercial and Medicaid policy benefits, as well as maintaining Michelle P Waiver/EPSDT requirements, for approximately 175 clients in a Pediatric Therapy (OT/PT/ST) setting. Maintain current PAs to ensure continuity of care and effective revenue cycle management. Collect client co-pays/coinsurance at time of service. Work closely with billing entity to ensure patient account information is accurate and up to date. Assist with credentialing, and maintaining physician active participation status. Front office administrative duties, with superb customer service and skillful conflict resolution as needed.

therapeutic support specialist and tss supervisor

benchmark family services

2012-1 - 2014-12 · 3 yrs

direct care specialist

brooklawn child & family services

2007-1 - 2010-12 · 4 yrs

Provided Milieu Therapy to clients receiving treatment within the residential facility. Client populations specifically included adolescent boys (ages 12-18), and young girls (8-12), with histories of trauma, abuse, and neglect. Provided clients with assistance in appropriate daily-life, and social, skills; as well as implementing behavior modification techniques and interventions.

patient advocate representative

conifer health solutions

2015-3 - 2016-5 · 1 yr 3 mos

University of Louisville Hospital revenue cycle services/management. Work with uninsured/underinsured patients to facilitate enrollment with Medicaid, and increase hospital reimbursement. Certified Kynector. Worked closely with UM department to obtain all necessary PAs in a timely manner, as required for maximum reimbursement. Frequently invited to participate in conference calls with Conifer, as well as hospital, upper management. Active collaboration with several departments throughout the hospital - emergency room, intensive care, case management/social services, medical records, and various management.

2da ramp part time package handler

ups

2014-12 - 2015-3 · 4 mos

United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. The company can be found on the Web at UPS.com and its corporate blog can be found at blog.UPS.com. The company is also active among other social media channels including Facebook, Twitter, Google+ and YouTube. To receive UPS news direct, visit pressroom.UPS.com/RSS.UPS is the official logistics partner of the NCAA®.Facebook: www.facebook.com/upsTwitter: www.twitter.com/upsYouTube: www.youtube.com/ups

Education

presentation academy

bellarmine university

fine arts

2004-1 - 2008-1 · 4 yrs 1 mo

Activities and Societies: Psychology Club, co-founder and member of Bellarmine’s Emergency Response Team (BERT), Intramural field hockey, volleyball, and dance team.