Chris Leonard, MBA

-Represent Bizzuka's Business Development within the CORE IV Leadership Team as of Feb. 2015; duties include: -Lead all sales activities for Bizzuka, including web/mobile development, internet marketing, and special projects -Manage sales force -Forecast revenue and profitability to CEO and other CORE leaders -Design and implement marketing initiatives and lead generation campaigns Current/Former Sales Support duties include: -Facilitate ongoing lead generation campaign aimed at optimizing sales team efficiency, increasing new sales revenue and new market penetration. -Provide administrative and sales support to multiple sales representatives including, but not limited to: -Reviewing and analyzing prospect websites; -Creating proposals; and -Generating post-sale and project documentation -Serve as liaison between Sales and Accounting, facilitating the submission and approval of sales documents -Serve as liaison between Sales and Production by communicating critical information and documenting project objectives/details that are vital to production department's understanding of project scope -Assist in the design and implementation of direct/indirect marketing campaigns, specifically email marketing -Maintain and update company databases, including sales' CRM -Facilitate lead tracking, reporting ,and sales progress by both direct and indirect business strategies -Canvass geographical sectors and target markets to optimize lead generation -Field incoming sales calls

-Conducted quantitative market research of the U.S. locksmith industry and identified potential target markets -Created a company database of locksmith prospects on local, regional, and national levels in the U.S. -Designed sales presentations for prospective locksmith clients -Worked with upper management and IT to implement new strategies on non-service area call inventory -Assessed the performance and activities of agents in a new call center operation -Acquired new trial clients for an experimental market initiative -Generated call detail reports and conducted weekly phone conferences with trial clients -Developed revenue forecasts for upper management

-Received sales orders and coordinated shipments -Monitored and maintained inventory stock levels -Managed warehouse personnel and prioritized duties -Identified and communicated to sales personnel the flow of items in stock

-Producer, responsible for meeting agency quotas via policy sales -Serviced all customer service related issues including claims, endorsements, complaints, etc. -Managed agency during manager’s maternity leave -Helped existing clients prepare for retirement & life events by setting financial appointments -Conducted annual policy reviews for clients -Prospected new business via cold calling, cross selling, and quote auditing -Created promotional signage for an insurance agency to attract new business opportunities -Participated in the development and distribution of promotional items -Managed daily remittance and compliance reports

-Consulted with clients preparing for retirement on the need of creative insurance solutions -Conducted daily cold calling to generate leads and set sales appointments -Marketed and sold Medicare Supplement, Life, Health & Long-Term Care insurance, fixed annuities, equity-indexed annuities, and annuity combination products -Trained new insurance agents on product information and sales processes in the field -Utilized online internet research to obtain intelligence on insurance markets -Serviced claims and/or problematic situations for Medicare clients

The MBA program integrates total quality management concepts, ethical considerations, international dimensions, and technological applications as well as involvement with the business community. Ultimately, the program will help my progress toward managerial and leadership positions in business and society.