Chris Burrell, CET, P.Eng

Management and leadership of the metering field staff aligned with Alectra’s values and cultural behavioral commitments. Fostered a service-oriented team focused on a safety-first culture, open communication and engagement, customer service, flexibility, and continues improvement. Improved the overall delivery strategy for metering field services to ensure reliability, accuracy, quality, optimization of resources, and customer satisfaction. Set department objectives, KPI’s, and benchmarks to meet service level requirements. • Developed, harmonized, and signed-off metering standards for overhead and underground residential and commercial load and distributed energy resource installations. • Supported customer service billing inquiries and complaints. Analyzed customer data, oversaw field investigation, customer dispute resolution and error correction recommendations compliant with regulations. • Led the completion of the MIST meter project. Developed a plan and coordinated multiple resources including metering field staff, meter administration and meter data management overcoming challenges such as the pandemic, supply chain constraints and technology. • Successfully implemented a new metering system in a service area. Implemented new mesh metering technology overseeing contractors and field staff for the gate installation and meter changeouts. • Prepared project plans for the OPEX/CAPEX metering field services budget. Executed and managed the full life cycle of capital work projects and programs, monitors finances and timelines against the project plan addressing budget and timeline variances. • Participated as the Metering SME in the development of the AMI 2.0 meter deployment plan. Collaborated with other leaders to develop deployment models to strategically implement AMI 2.0 technology. Collaborated with other leaders and consultants to develop models to strategically implement AMI 2.0 technology and drafting the mass deployment contract.

Lead and manage new product development ensuring meeting quality, cost and delivery objectives that comply with industry standards. Manages staff activities, timelines for new product releases, supports manufacturing operations, presentation of new products to sales teams, and provides strategic direction to grow the Hydel line of products. Key Projects and Achievements: • Updating metering product lines for compliance with CSA 22.2 No.115-20 “Meter Mounting Devices” standard. Revising drawings, bill of materials, coordinating electrical testing to the new standards. • Developed new poleline hardware products in accordance with CSA C83.

Instructor for “Protection and Control” in the Continuing Education Department, and Professor for “Power Transmission and Distribution 1” in the Electrical Engineering Technology Program.

Department leadership, motivation, and guidance for the engineering group including coaching junior staff . Utility technical signing officer for overhead/underground/substation design standards, equipment approvals, construction drawings, commercial connections, third party attachments, subdivisions, generation connections and inspections for compliance with Ontario Regulation 22/04. Developed an asset management plan, preparation of proposals for new capital projects, developed annual capital and OM&A budgets and multi-year forecasting. Managed revenue metering contract and point contact for AMI issues. Participated in utility business development activities, building client relationships, stakeholder management and liaison with customers, City of Orillia, Board of Directors, Regulatory Agencies, and represent the utility on external functions. Exemplary customer service acumen effectively resolving issues and ensuring customer satisfaction. Relevant achievement includes: • Improved the engineering department’s financial accountability for operating budgets and expenditures. Improved department financial performance by over 30% ensuring proper accounting and allocation of materials, labor hours, and miscellaneous expenditures are proper accounted. • Technical manager for the Conservation Demand Management (CDM) program. Provided advisory services to customers implementing energy conservation projects, such as lighting retrofits, demand response and load displacement generation, exceeding the utilities regulatory mandated reduction target by 226%. • Technical lead for two electrical substation projects. Managed consultants undertaking environmental review, engineering design, protection and control, distribution automation, SCADA, security system integration, equipment factory witness testing, inspection & commissioning. Managed budget, timelines, construction management, secured resources and collaboration with vendors and stakeholders.

Assigned to Cameco’s Port Hope nuclear manufacturing facility. Managed of all phases of projects including initiation, planning, executing, monitoring, controlling and closeout of projects delivering on the client’s objectives. Worked with multi discipline engineering and design teams in the implementation and evaluation of complex engineering projects. Reporting budgets and schedules, contract management, facilitate project meetings, solve problems, prompt decision making and working under pressure to meet deadlines ensuring timely completion of the projects. Key Projects and Achievements: • Project Manager for control system upgrades to the electrical standby generators. Scope development, prepared and implemented a construction plan including generation outages, testing and commissioning, and project closeout. • Electrical lead for air compressor replacement project. Review of electrical design, equipment evaluation including energy cost analysis, oversaw installation, witnessed energy measurement and validation (M&V) to support the application for “Save on Energy” energy rebates. • Project Manager for the Mobile Lung Counter Upgrade Project for the Health Physics Department. Scope development, equipment procurement, system engineering, quality control testing and data validation, regulator certification, writing technical documentation for users and project closeout. • Completed a review and re-design of the plant hydrogen detection system. Discovered that the instrumentation was not hard-wired fail safe. Added electrical controls and fail-safe wiring, prepared a construction plan to complete changes during a shutdown, commissioning and closeout. • Project Manager for HVAC improvements for the office building and security area. Preformed an energy audit, reviewed building automation system (BAS) and analyzed setpoints, performed air balance on air handling systems, improved insulation in the area and upgraded HVAC equipment and BAS systems programming.

Supervise, plan, organized capital projects and customer work for the engineering technicians. Review and approve utility design standards, equipment and bills of material approvals, construction drawings, third party pole attachments applications, subdivision power distribution system design, generation connections and inspections compliant with Ontario Regulation 22/04. Responsive Customer service resolving technical problems and follow up ensuring customer issues were completely resolved to customer expectations. Prepares contracts for utility work and customer connection agreements for commercial services and subdivisions. Power system load studies, presented system reliability improvement opportunities, and implemented the annual capital program for power system expansion and infrastructure renewal. Key Projects and Achievements: • Managed a number of Solar and Hydro Electric Generators connections to ensure quick connection times on these capitally intense, time and cost sensitive projects. Working with customers’ engineers, reviewed applications, issued connection agreements, reviewed connection impact assessments, implemented distribution feeder protection upgrades, supervised SCADA interface design, ensured metering requirements met regulations, field witness testing, and provided connection information to the Ontario Power Authority. • Prepared a long-term power system plan to address new load growth in the city. Plan involved a voltage conversion / expansion to the 27.6kV network, new substations and added redundancy. Plan was incorporated into the 10-year business plan for asset renewal, equipment life extension and reliability.

Developed and validated the 44kV network model in CYME, performed power system studies and fault calculations, provided technical support to the operations group, and implementing assigned capital projects. Key Projects and Achievements: • Project Coordinator for activities for the Queens University Cogeneration Plant connection. Reviewed and verified 44 kV protection schemes, developed specifications for protection upgrades, auxiliary equipment and relay rack for real time monitoring, protection and control field testing, and commissioning.

Managed the site’s power distribution system, supervisor for the E/I maintenance department, project management, process system troubleshooting, site contact for all external utilities and energy providers, energy management, root cause failure analysis and reliability-centered maintenance activities. • Completed for the Online Viscometer Project that successfully allowed operations to make process changes within a product quality variance less than 1%. Defined scope, electrical design and CAD drawings, VFD setup, control system tuning, PLC programming and commissioning. First plant in the corporation to successfully implement this technology and use it to provide closed loop control and continuous process adjustments without operator input. • Implemented new operational procedures and an automated control strategy to manage plant usage. Results were a savings of $72K in electricity with zero expenditure of capital funds. • Completed an industrial heater efficiency improvements project. Implemented an automated stack damper controls and variable speed drive (VFD) installations on combustion air fans to improve combustion efficiency and lower emissions. Measurement and verification results confirmed over 6% reduction in natural gas consumption. • Led on an energy study of the plant’s steam system and identify opportunities for energy conservation. Identified opportunities for heat recovery using flash steam, improvements to the condensate return system, implemented steam trap improvements, and changes to maintenance practices. Estimated savings was $500K annually. • Project Manager for the pump house electrical upgrade project. Project was completed with zero safety incidents, on budget, within assigned timelines, no interruption to production. Defined scope, reviewed designs and approvals with the contract engineering firm, contract tendering and administration, construction management and monitored work performance, project commissioning and startup.