
Charlie Quintero, CMP, PROSCI
Senior Change Management Consultant @ CIBC
About
A PROSCI-certified Change Management Practitioner (CMP) with 8+ years of experience in IT and organizational project implementation. Expert in creating and executing change management strategies tailored to achieve adoption from the people side and plans aligned with Project Management methodology. I´ve led the CM plans, including but not limited to coaching, communication, learning, and reinforcement. I have experience working under agile (SCRUM) methodologies.
Canada
Greater Toronto Area
Banking
Social Media Marketing, Impact Assessment, Microsoft Office, Servicio de atención al cliente, Microsoft Excel, Investigación, Marketing, Change Management, Project Management, Customer Journey Mapping, Business Process Improvement, Project Implementation, Business Process, Customer Journeys, Leadership, Negotiation, Agile Project Management
Experience

Customer Service Representative
Avianca
Barranquilla
Charlie Quintero, CMP, PROSCI's Contact Information
Phone
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