Poh Siang C.

Managed a portfolio of key channel partners across various verticals in the segment and driving increased sales for Microsoft's Modern Workplace solution with AI integration. Drove customer-centric sales efforts by working closely with partners to understand customer business needs and tailor solutions accordingly, driving improvement in customer adoption, up-sell & retention. Developed and executed strategic sales plans with channel partners & distributors, focusing on M365, Copilot, Teams, Security, and other productivity and collaboration tools.

Responsible for building and strengthening customer relations for SELECT accounts that consist of verticals such as Manufacturing and Financial Institution Strategize and execute short-term and long-term plans for the opportunities in the accounts with the key stakeholders on the solutions, products, and services Focus and create strategic deals in the accounts that cover Cisco Collaboration, IoT, Enterprise network, Data Center, Security, and cloud solutions

Develop Cisco midmarket and SMB business with a team of 3 for the Northern region (Penang, Kedah, Perlis, and Perak) and East Malaysia (Sabah & Sarawak) Lead the channel enablement, certification, and specialization on Cisco solutions Increase Cisco’s mindshare with the partners by developing partner’s loyalty program and GTM strategy in the territories to drive subscriptions based software and services Build strategic relationships between Cisco and key ecosystem partners for joint solutions and GTM strategy with the collaboration between the distributors and partners

Maintain and improve the direct and indirect relationship with the manufacturing customers in the Northern region (Penang, Perak, Kedah & Perlis) Leverage on the existing opportunities and expand/cross-sell into other areas in the client environment Establish a professional working relationship with the customer and develop the core understanding of the customer’s business needs Build and deploy territory account plan that focuses on market growth and partners enablement. Discover new OEM business opportunities with the manufacturing customer Leverage cross-team collaboration for large opportunities and selling HP range of products and solutions (financial services, hardware, and support services)

Manage the top 22 HP Premier Business Partner for the Northern region Focus on partner skillset development and training to ensure a good understanding of HP value proposition and offerings Develop GTM strategies tailored to each partner strength by developing sales champions in different verticals (Manufacturing, Education, Gov, Healthcare, and SME) Enhance business partnership with HP managed partners and encourage cross collaborations between HP product team to value add to their business and providing insightful information on market trend

Responsible for managing the mainland territory that consists of Hi-tech manufacturing, heavy industries, and others in the Prai Free Trade Zone Develop and execute strategies that target business growth in the territory (account penetration and get-well program) Conduct marketing activities to grow the TOSHIBA notebooks presence and expand coverage in terms of sales and after-sales support Provide guidance and best practices to the new account team as part of the stretch assignment

Responsible for managing the mainland territory that consists of Hi-tech manufacturing, heavy industries, and others in the Prai Free Trade Zone Develop a sales plan for new account penetration and marketing strategy for the territory Provide pre and post-sales services to the corporate customer in the manufacturing sector

Provide after-sales services such as troubleshooting and part replacement/repair for TOSHIBA enterprise notebooks Responsible for the weekly report on the inventory and services status for the endpoints and to provide a weekly action plan Collaboration support for TOSHIBA EI (Electronic Imaging) and PABX system product and solutions

Involve in the design and planning stage of the network infrastructure Provide logistic and deployment support Responsible for providing troubleshooting services to SME customers Provide after-sales service support to businesses and consumers on infra and endpoints