Chaerin L.

[Key Achievements] • Recognized with 4 Najm Appreciation Awards within the first year at Emirates (2025–2026) for creating impactful Signature Moments and elevating the onboard passenger experience • Achieved a 98% overall performance evaluation, reflecting strong service delivery and operational performance • Multi-Aircraft Qualification: Certified to operate Airbus A350, Airbus A380, and Boeing 777, demonstrating operational versatility across Emirates' long-haul fleet • Top 5 Selection in Ab-initio Training: Selected to perform the demonstration flight, recognized for service standards and professionalism • Certificates of Achievement – Airbus A380, Boeing 777 & General Safety: Achieved a 100% score in Safety and Emergency Procedures (SEP) assessment [Primary Responsibilities] • Deliver refined service in Premium Economy and Economy Class, creating a smooth and thoughtful onboard experience for a high volume of international passengers • Communicate fluently in Korean, English, Japanese, and Chinese to support passenger comfort and accessibility in a multilingual cabin environment • Work closely with multicultural crew teams to maintain service consistency and represent Emirates with professionalism and cultural awareness • Uphold safety, security, and compliance standards to protect passengers, crew, and the cabin environment • Resolve onboard issues with sound judgment and professionalism while assisting passengers promptly and effectively

[Key Achievements] • Executed a thesis-based study on mobile promotion, providing insights that shaped the "Product of the Month" selection • Collaborated with veterinarian colleagues to design targeted KakaoTalk campaigns, driving a 38% expansion of the customer base within 6 months • Revamped and modernized a brochure previously outdated for 5 years by translating HQ materials and coordinating with vendors to deliver updated marketing assets [Primary Responsibilities] • Researched and synthesized developments in veterinary medicine and public health from journals, trade magazines, and industry publications, delivering actionable insights to sales representatives • Supported sales operations by managing inventory and shipping schedules, analyzing sales performance and competitor market share, and preparing reports for monthly and annual reviews • Maintained and updated contracts and credit information for over 60 clients, ensuring data accuracy and compliance with internal standards

[Key Achievements] • Streamlined the application process for professional education events by developing a mobile-friendly guideline • Enhanced marketing impact by preparing and showcasing promotional product videos during event intermissions • Earned a 4.75/5 performance evaluation for contributions to program effectiveness and cross-functional teamwork [Primary Responsibilities] • Provided onsite support and coordinated logistics for professional education workshops, including Asan Medical Center GS Residential Workshop and Kangbuk Samsung Hospital GS Residential Workshop • Assisted in marketing event administration by placing sample products at venues and hosting quiz events to boost engagement and sales • Partnered with the event registration website administrator to optimize usability and improve user experience

• Bachelor Thesis: Governance of Vulnerable Populations in the COVID-19 Pandemic: A Comparative Analysis of Public Health and Welfare Policies

• Project: Doosan Group’s Merger and Acquisition Strategy Analysis

• Project: Johnson & Johnson's Business Strategy Analysis