claire gilbertsen

manager of volunteer services

About

Experienced Program Manager with a demonstrated history of working in the non-profit organization management industry. Skilled in Business Development, Volunteer Recruitment and Training, Community Outreach, and Training.

Country

united states

City

chicago

Industry

non-profit organization management

Skill

research, project management, trade show production, new business development, international trade, business strategy, event planning, public speaking, import logistics, import/export operations, business development, volunteer management, database administration, case management, community outreach, nonprofits, government contracting, program development, import compliance, teaching, data entry, child advocacy, volunteer training, leadership, social services, fundraising, community development, program management, volunteer coordination, customer service, interviews, conflict resolution, case managment, microsoft office, volunteer recruiting, grant writing, training, healthcare, public policy, event management, child welfare, team leadership, nonprofit organizations

Experience

trade and marketing development officer

consulate general of pakistan chicago

2014-11 - 2016-11 · 2 yrs 1 mo

manager of volunteer services

albany park community center

2019-3 - Present · 7 yrs 7 mos

volunteer coordinator and paralegal

laf

2012-10 - 2014-11 · 2 yrs 2 mos

learning opportunities facilitator

ymca

2011-1 - 2011-7 · 7 mos

Responsible for classroom management, which included supervising and guiding classroom instruction through an online curriculum centered on Math and Reading. Encouraged a positive learning environment for at-risk students, which was conducive to learning. Motivated students who may be struggling. Built relationships and work positively with teachers, administrators, parents, and students to maintain a high quality and professional environment.

volunteer coordinator

changing worlds, nonprofit

2011-12 - 2012-7 · 8 mos

Designed, developed, and drafted an internal volunteer manual designated for staff to use as a guideline for requesting, training, evaluating, and recognizing volunteers. Worked with the Manager of Office Operations to develop an infrastructure for volunteer management, orientation, training and evaluation. Supported the development of a volunteer program for after-school programming, processed incoming Volunteer Interest Forms and collaborated with Changing Worlds staff to recruit and place volunteers for events and projects.

data entry assistant

northwestern university

2010-5 - 2010-7 · 3 mos

Independently contracted for data entry regarding a quality of life study for patients undergoing liver directed therapy. Became familiar with data entry software; responsible for confidential patient files and ensured information was entered accurately; maintained files and paperwork. Met regularly with staff team to address concerns or adjustments regarding the study. FACT (functional assessment of cancer treatment) survey entered.