cathy sakurai

Manager of seven employees; hired, scheduled work hours, resolved conflicts, evaluated and conducted reviews. Developed and designed custom tile orders - providing the recipient with the highest quality product and service. Handled all aspects of the order process. Arranged for repair and replacement of defective items. Traveled to project sites to assist in custom order design and installation issues

Developed and maintained excellent customer relationships. Processed and reviewed all documents needed to complete transactions with customers. Maintained client database. Coordinated and processed shipments. Scheduled deliveries and installs. Resolved customer issues. Processed account payable from vendor invoices.

Called on customers in all markets to set plan-o-grams, fill shelves, and build displays. Called on mass market channel: Target, K-Mart Vons, Ralphs and Albertsons to write orders, sell displays, coordinate merchandisers to take care of customer needs. Assumed responsibilities of point of sale department overseeing three different department sales and budgetary needs. Promoted to outside sales for the down-the-street market. Promoted to business sales calling on hospitals and office cafeterias.

Activities and Societies: IEEE, TBP, HKN, SWE, and Long Beach Makers Society