carla bowley

* Using a range of office software, including email, spreadsheets and databases. Managing filing systems. Developing and implementing new administrative systems, such as record management; * recording office expenditure and managing the budget. Organising the office layout and maintaining supplies of stationery and equipment. maintaining the condition of the office and arranging for necessary repairs. Organizing and chairing meetings with your staff. * Delegating work to staff and managing their workload and output. * Implementing and promoting equality and diversity policy; * writing reports for senior management and delivering presentations. * Responding to customer inquiries and complaints. * Reviewing and updating health and safety policies and ensuring they are observed.