Callista Wong

*Converted to FTE after 6 months

-Scheduled interviews within 10 hours of receiving candidates’ availability and debriefs/reference checks within 24 hours of interview completion, consistently surpassing SLAs. -Templatized and posted job openings and interview questions in Greenhouse, enhancing coordinator efficiency and promoting consistency and equity in candidate evaluation. -Leveraged Greenhouse/Prelude expertise to create more strategic interview process recommendations that enhanced the candidate/interviewer experience for 30+ different roles across the company, driving implementation from end to end. -Conducted weekly meetings with 5 recruiters and 5 hiring managers to address status of candidate pipelines and ensure proper execution of recruiting processes. -Expanded the design interviewer pool by 15% and increased the candidate NPS score by 200% through strategic scheduling of interviews and delivering a white glove candidate experience.

*Converted to FTE after 6 months -Delivered exceptional candidate experience globally while supporting a team of 15 recruiters/sourcers, scheduling 150+ interviews, and greeting 15+ candidates per week, resulting in a 100% candidate experience score. -Attained a 100% score for detailed communication of interview logistics/changes through consistent communication and ensuring data integrity in Meta’s applicant tracking system. -Achieved a 100% implementation success rate and 50% increase in productivity as the sole FTE driving process improvements and interviewer training/onboarding, gaining buy-in from stakeholders by presenting data reports. -Updated pipeline spreadsheets/documents daily, ensuring confidentiality and a smooth interview process by confirming that NDAs and good luck emails were sent prior to the start of interviews. -Acted as the liaison between candidates, interviewers, recruiters/sourcers, and hiring managers while supporting 15+ candidates per week through detailed calendar and contact management (email & phone calls). -Created and implemented a greet shadow session procedure during the onboarding process, successfully aiding new hires to feel 60% more prepared. -Achieved the H1 FTE goals within 2 months of joining the team, earning commendation/selection as the sole coordinator to improve the batch day interview process.

4.0 GPA