Calin Zugrav

Actalent is an operating company of Aerotek ULC, the global leader in talent solutions. You need talented people with the right skills and drive to move your business forward, and it is my job to help you find them. My goal is to become a strategic partner and give you access to talent you might not find on your own. My responsibilities include managing relationships with existing and new customers, contacting and meeting potential clients, determining needs and building a real partnership, preparing and presenting customer proposals, and more. • Responsible for new business development and existing relationship management. • Prospect to identify target clients and make outbound calls. • Build strategic partnership and maximize existing accounts by offering quality service. • Negotiate terms of service, billing rates and conditions with clients. • Collaborate with the recruitment team to fill customer positions within defined deadlines. • Use Salesforce business development and account management.

Aerotek’s Engineering division became Actalent, a new brand providing engineering services and talent solutions.

Technical recruiter within the engineering division, I specialized in software and hardware. I recruited for positions in the aerospace & defense industry, automotive, medical devices and consumer electronic products. • Collaborate with account managers and clients to understand their needs. • Source qualified candidates through various recruiting tools. • Screen potential candidates through technical interviews and professional references. • Develop strong relationships with candidates and coach them for the client interview. • Present candidate profiles to clients by outlining their top skills and competencies. • Maintain a high level of candidate experience during and after their mandate.

• Prospect and identify potential customers. • Make outbound calls to discuss with clients and identify their needs. • Maintain business relationships by offering high quality service. • Use Salesforce to manage client accounts.

Responsible for driving sales, overseeing daily operations, staff management and customer service. • Recruit, coach and train sales representatives. • Ensure store maintenance and inventory management. • Set sales targets and work with the team to achieve them. • Conduct performance evaluations and give feedback to the staff. • Improved customer satisfaction by implementing feedback from mystery shopper reports.

• Welcome customers, understand their needs and provide best in class service. • Guide clients through the purchasing process of a cell phone and additional products. • Set sales targets, meet them and ensure customer loyalty. • Ensure store maintenance and operation supports; register, inventory, security.