Brian Batt

Design, implement, and scale QA automation and release infrastructure for robotics and data systems powering industry leaders like Microsoft and SoftBank Robotics. Hands-on work includes CI/CD integration, test platform optimization, and GitOps-driven release orchestration to enable rapid, reliable deployments. 🤖 Increased automated test coverage from 15.8% to 65.01% (+306%) over 19 months, improving defect detection, reducing manual QA, and accelerating delivery. 🤖 Built GitHub Actions workflows with automated quality gates, environment promotion rules, and approvals for predictable, auditable deployments. 🤖 Embedded Playwright, LLM-driven testing, and a custom visual regression suite directly into CI/CD pipelines for instant pass/fail signals before production. 🤖 Defined and tracked KPIs (coverage, velocity, defect leakage, detection efficiency, execution time) to drive continuous improvement. 🤖 Introduced “shift-left” strategies like early spec reviews, risk-based automation, and service virtualization. 🤖 Reduced CI test flakiness, improving stability and eliminating false positives in deploy-blocking tests. 🤖 Enabled engineers to self-serve quality processes through tooling, documentation, and peer coaching.

Provided thought leadership in strategy and planning for the growth and development of elearningfreak.com, a WordPress plugin that helps instructional designers, universities, and businesses get their e-learning content into WordPress since 2011. Comprehensively and successfully built the internal structure, formal processes and procedures, and information infrastructure from the ground up. ✔️ Design multiple profitable WordPress plugins using PHP, JavaScript, CSS, HTML, Node.js, and webpack. ✔️ Safeguard code quality, reliability, security, and maintainability. ✔️ Strive to continuously improve the marketing sites with SEO-focused copy.

• Led, mentored and coached a team of incredibly talented and diverse full-stack engineers and quality engineers. Stack included Ruby on Rails, Typescript, React, PostgreSQL, Elasticsearch, Redis, Memcached, SCSS, and Tailwind. Developed and implemented career progression paths for each individual. • Conducted 1-on-1s on a bi-weekly basis to ensure teammates felt supported, heard, and empowered to come to work as their best and true selves. Provided kind and clear feedback in real-time to help grow soft skills. • Hosted cross-organization Group Works that focused on a variety of topics including shared agreements on code reviews, the levels of listening, page speed optimization, accessibility, and more. • Provided technical guidance to the Demand Generation and Marketing teams to resolve issues in Adobe Marketo Engage, Zoho PageSense, Google Tag Manager, Salesforce, and more. • Reviewed and troubleshoot conversion and lead data for the Paid Acquisition team in multiple advertising platforms including LinkedIn and Meta. • Triaged work submitted in Slack and Trello into GitHub Issues. Planned, prioritized, assigned, and road-mapped maintenance, technical debt, features, product launches, bugs, and other work in GitHub Projects, Notion, and TeamGantt. • Championed multiple accessibility projects including integrating axe-core in Cypress into the build process, collaborating on public accessibility statements, and establishing guidelines for accessibility requirements on all new and existing work. • Executed audits in Google Search Console and implemented creative solutions to improve performance, usability, and experience. • Collaborated directly with a third-party SEO and consulting service to resolve technical and on-site SEO issues. Used AI tools like Neuron Writer to ensure our marketing teams were properly targeting and optimizing their content.

🚢 Shipped Projects: Created custom identity provider to wean off reliance of Okta (Project Manager) Added Google Authentication to Rise.com (Project Manager and provided UI recommendations) Updated custom login widget on Articulate 360 to remove Okta dependencies (Project Manager) Enhanced question level reporting for third-party content in Rise.com (Project Manager)

• ✔️ As the QA Lead at Articulate Global, LLC, I oversaw the quality of multiple marketing sites and products including, but not limited to: articulate.com, community.articulate.com & rise.com. • 📈 In total, I was responsible for the quality of over 32+ million page views a year. • 🚧 Built a suite of test automation using Katalon Studio to ensure that trial & purchasing systems never failed or experienced regressions. Added, improved, & refactored test cases on a weekly basis for high priority features and issues. • ⭐ Reviewed each pull request in Github before testing the delivery to better understand the scope of the change. • 📋 Developed & documented end-to-end testing flows for multiple systems and services. • ❤️ Interviewed, mentored, and leveled up many QA Engineers on both desktop and web software • 🤝 Met with multiple stakeholders across many different departments every week to ensure product development was appropriately triaged & prioritized. • 🏆 Championed Articulate's baby bonding leave benefit in 2017 with 17 weeks paid leave to primary and non-primary caregivers. You can read about that process here: https://medium.com/@bbatt/taking-paternity-leave-in-an-unlimited-vacation-day-company-119af7df1126

• 🏆 Provided award winning support to customers through a wide variety of avenues including email, Twitter, E-Learning Heroes (Articulate's forums), phone support, and more. • ✍️ Wrote technical blog articles as needed. • 🩺 Troubleshooted SCORM and AICC issues in various LMS environments. • 📄 Created and documented workarounds beyond traditional support. • 🐦 Utilized social networking tools like Twitter and screenr.com (RIP) to provide additional support and develop closer relationship with customers.