BiLing Guo

Account Manager @ Raytac Corporation

About

I am a market-facing professional with a software engineering background and hands-on experience supporting Bluetooth module product lines in international B2B markets across Japan, Korea, APAC, India, AMER and ANZ. In my current role, I work closely with customers, distributors, and internal teams to support product adoption, integration, and commercialization. Through these experiences, I have developed a strong understanding of customer needs, product positioning, and market dynamics in the IoT and wireless connectivity space. My engineering background allows me to effectively bridge technical and business perspectives, while my commercial experience gives me direct insight into how product decisions impact customer success and business growth. I am particularly interested in product strategy, pricing, and go-to-market planning, and I am actively seeking to transition into a Product Management role where I can contribute to building successful products and driving meaningful business impact. My long-term goal is to grow into a role with full product ownership and P&L responsibility. I welcome opportunities to connect with professionals in Product Management and technology-driven businesses. Product-related: - Product Adoption Support - Market Analysis - Customer Insights - Product Integration Support - Go-to-Market Support Business-related: - B2B Sales - International Business - Distributor Management Technical: - Software Development Background - Understanding of Embedded / IoT Products

Country

City

Taiwan

Industry

Electrical & Electronic Manufacturing

Skill

C++, C, 訓練指導, DRAM, Raspberry Pi, 程序最佳化

Experience

Account Manager

Raytac Corporation

2025-4 - Present · 1 yr 6 mos

- Gathered customer feedback and market information, and shared insights with engineering and internal teams to support product improvements and decision-making. - Worked closely with engineering, distributors, and customers to facilitate product integration and help move projects forward. - Collaborated with internal teams to ensure on-time product delivery and support customer adoption and satisfaction. - Supported onboarding of new team members by sharing product knowledge and explaining internal workflows.

技術專案經理

Omniwaresoft Tech.

2024-9 - 2025-3 · 7 mos

Project: CTBC Multi-Cluster Project (System Integration) - Collaborated closely with Engineer A to resolve a three-month documentation backlog in just two months. Revised and completed four key technical documents (APM and ELK deployment/test plans), achieving client approval by November 2024 and securing 40% of the total project payment upon successful acceptance. - Mentored a junior engineer to independently produce critical M5 files and personally drafted two deployment plans to maintain delivery continuity following senior team member departures. - Acted as a liaison between the team and clients, aligning project direction with expectations and boosting morale to deliver high-quality results under pressure. - Finalized 90% of upgrade-related documentation during the resignation handover to ensure a smooth transition and continued team progress.

Software Developer

Nanya Technology

2020-10 - 2024-9 · 4 yrs

Listen to users' pain points and requests, advise professional solutions and conduct the solutions. - Optimized lab's integrated analysis tools with foolproof mechanism and usage explanation; increased cross-functional collaboration work efficiency by 80%. - Led program request system project for laboratory and production line; increased cross-functional collaboration efficiency by 66.67%. - Collaborated with production line managers to optimize production efficiency for new products by modifying test flow and building in failure mode judgement rule; improved efficiency by 32.54%. - Planned training material and organized activities to educate hardware members laboratory’s main verification program usage; improved cross-functional collaboration work efficiency by 73.33%.