Bhanu Rakshita Paul

Software Developer @ Ontario Government | Gouvernement de l’Ontario

About

I'm a third-year Computer Science student at YorkU with experience in security, software development, and cloud. In a world increasingly driven by AI and with quantum computing on the horizon, I’m committed to building secure and trustworthy digital experiences.Over the past two years, I’ve worked in co-op and part-time roles as a developer (AWS cloud, backend, frontend) while building a strong foundation in infrastructure and DevOps practices. Alongside this, I’ve been actively strengthening my cybersecurity skills through hands-on projects, online platforms, and certifications/courses that deepen my knowledge of security fundamentals.I’m eager to apply my combined expertise in software development and cybersecurity to real-world challenges, building systems that are both innovative and secure. I’m always looking to learn from industry professionals, contribute to impactful projects, and grow as a cybersecurity practitioner in a rapidly evolving technological landscape.

Country

City

Canada

Industry

Computer Software

Skill

Network Security, Cryptography, Cybersecurity, Node.js, Microsoft Azure, Problem Solving, Amazon Web Services (AWS), Computer Science, Python, Flask, Machine Learning, Computer Vision, Internet of Things (IoT), React.js, Front-End Development, jQuery, PHP, Object Oriented Design, HTML5, Algorithms

Experience

Software Developer

Ontario Government | Gouvernement de l’Ontario

2026-5 - Present · 5 mos

Toronto, ON

Information Technology Assistant

Lassonde School of Engineering - York University

2026-1 - 2026-4 · 4 mos

I&IT Technology Analyst and Developer

Public & Business Services & Procurement | Services au public et aux entreprises & Approvisionnement

2024-1 - 2025-8 · 1 yr 8 mos

Toronto, Ontario, Canada

• Redesigned the online Citizens Experience Platform for Drivers Licence Renewal, Health Card Renewal, Address Change, and Renewal Reminders by creating a centralized dashboard serving over 16 million Ontarians. • Worked in an Agile team with Azure DevOps to develop a React JS platform, translating wireframes into responsive designs and integrating client feedback to boost user satisfaction. • Implemented automated testing and version control using Azure Repos and Azure Pipelines to ensure code quality and deployment efficiency. • Integrated post-call data from Amazon Connect (stored in S3 Buckets) into Microsoft Dynamics 365 using AWS Lambda and Azure Function App, streamlining data flow between systems.

I&IT Technology Developer

Public & Business Services & Procurement | Services au public et aux entreprises & Approvisionnement

2023-5 - 2023-12 · 8 mos

Toronto, Ontario, Canada

• Built a React Native chatbot leveraging Amazon Connect flows to deliver interactive customer support, automate queries, and guide users through service tasks; backend deployed with CloudFormation and AWS Lambda. • Designed and deployed accessible Power BI dashboards by analyzing carrier-level datasets, improving decision-making efficiency for 20+ stakeholders. • Enhanced Amazon Connect live chat workflows by integrating Amazon Lex for NLP, DynamoDB for session persistence, EventBridge for real-time event routing, and Lambda for serverless logic, enabling scalable queue tracking and reducing customer wait times at ServiceOntario by 25%.

Peer Mentor

Seneca Polytechnic

2024-4 - 2024-12 · 9 mos

Toronto, ON

Guest Services Ambassador

Ripley's Aquarium of Canada

2022-11 - 2023-12 · 1 yr 2 mos

Toronto, Ontario, Canada

· Working as the face of Ripley’s and ensuring exceptional guest services by providing guests with remarkable customer service while making certain that all set standards are met. · Perform transactions such as ticket and membership sales, refunds, etc., and coordinate with dispatch ensuring proper security.

Crew Member

Tim Hortons

2022-2 - 2022-11 · 10 mos

North York, Ontario, Canada

· Ensuring proper guest satisfaction by multitasking and team coordination in a fast-paced environment. · Serving customers with accurate and timely service with energy and passion for hospitality. · Provide the new staff with comprehensive training and acknowledge them with strong work ethics and commitment to the team.