Bhagyashri Kulkarni

Sr. Conversation designer @ Cognizant

About

Conversation Designer with nearly 10 years’ experience building and scaling AI-driven user experiences for global clients. Skilled in intent recognition, training large AI models, and designing seamless conversational flows. With a strong foundation in UX research and design, I specialize in translating complex user needs into intuitive AI interactions. Currently exploring roles in design research and AI product design, where I can combine research insights with hands-on design to create meaningful, human-centered AI solutions.

Country

India

City

Mumbai

Industry

Computer Software

Skill

Intent Recognition , AI Tuning, Large Language Models (LLM), Generative AI, User Flows, UX Research, Analytical Skills, Project Coordination, Project Management, Usability, Usability Testing, User Scenarios, User Experience (UX), Design Thinking, Lucidchart, Intent interpretation , Conversation Analysis, Copywriting, User-centered Design, Conversation Design

Experience

Sr. Conversation designer

Cognizant

2023-7 - Present · 3 yrs 3 mos

Mumbai

Conversation designer

Haptik

2022-4 - 2023-7 · 1 yr 4 mos

Mumbai, Maharashtra, India

Sr Analyst

Haptik

2019-12 - 2022-4 · 2 yrs 5 mos

Mumbai, Maharashtra, India

Analyse the user conversations and improve bot's performance.

Linguist

Cere Labs

2018-4 - 2019-12 · 1 yr 9 mos

Mumbai, India

Linguistic Research Fellow

Cere Labs

2018-1 - 2018-3 · 3 mos

Research Intern

Cere Labs

2017-9 - 2017-12 · 4 mos

Sanskrit Grammar Facilitator

Open Pathshala

2017-8 - 2018-3 · 8 mos

Remote

Project Supervisor

International Institute of Information Technology Hyderabad (IIITH)

2016-6 - 2016-11 · 6 mos

Hyderabad Area, India

Worked on a Machine Translation system to ensure the accurate results by creating new/editing the existing grammatical rules in order to make the system efficient.