Bailey Reese Fenton

Owns a $3.3M ARR enterprise portfolio, consistently exceeding targets and achieving as high as 125% of quota Leads complex enterprise on-boardings, partnering with multiple teams to drive fast, effective adoption Has generated over $800k ARR in upsells so far through ongoing strategic expansion ($450k in the last FY) Designs success playbooks for entire CSM team that increases adoption and reduces churn Partners with Sales and Product leaders to drive strategic account planning, renewals, and expansion initiatives Advocates for customers daily, turning their needs into action and ensuring our product fuels their growth

- Support 50+ customers and over $4.5M in ARR in mid-market, enterprise, and strategic segments - Cultivate relationships with customers built on empathy

- Led a team of two SDRs to generate qualified sales opportunities - Provided timely and accurate territory reporting and forecasting to marketing leadership - Partnered closely with sales teams to identify customer expansion opportunities using account research

Generated $5.4M pipeline and $827K ARR Achieved 91% blended attainment and 93% SAO attainment

- Worked with marketing team to plan marketing events given a budget and deadline - Gave tours of property to potential residents - Sold leases - Provided excellent customer service to customers via e-mail, phone, and in person

- Used SQL to find data - Recorded data in meaningful manner - Presented data to team members and managers - Worked with Sprint team to complete given tasks by deadline