Albert Zhang

• As the subject matter expert of Xsolla product offerings, assists enterprise partners to launch, scale, and monetize their games globally; • Diagnoses technical issues in mostly JSON, JavaScript, and PHP using data dumps, technical logs, and API references; provides references to appropriate documentation in order to resolve issues; • Coordinates cross-functional product development teams to design, develop, and test new solutions, ensuring deliverables are met on time, within scope, and within budget; • Leads and assists with a variety of projects as business needs dictate; • Consults on the migrations to and from other payment providers and systems; • Formulates new feature requests and design mockups via Jira and Smartsheet; • Inspects and improves existing products, services, and procedures; created and maintained the department knowledge base and FAQ page; identified inefficiencies and proposed scalable improvement plans; • Partners with the Marketing Department to enhance the broad public understanding of Xsolla, especially in China.

• Developed a new mobile trading card game with KONAMI and FC Barcelona, which utilized AR/ VR concept and cognitive psychology to attract and maintain users • Conducted market research and financial analysis on current trading card mobile apps including Quidd, Topps, and Panini • Applied analytical skills to evaluate trading card mobile apps and presented the results to clients using PowerPoint

Honors: The First Place in EY Natural Born Solvers 2017 at UCLA Coursework includes: Artificial Intelligence, Machine Learning, Neural Networks, Programming Languages, Cognitive Psychology, Social Psychology, Logic & Metalogic, Perception & Learning, and Behavioral Neuroscience

This program focuses on a cradle-to-grave approach for managing and optimizing the life of a product or service; covered topics include: - Define the characteristics of a product strategy and identify the vision, values, methods, obstacles, and measures for one company's product strategy. - Evaluate a company and product line thoroughly to recommend a successful product strategy - Apply the principles of agile development to influence a team over whom you have no direct authority - Describe how to design and manage partnerships effectively - Create a product road map to drive revenue growth over time