Siddhant Tiwari

Engineered and deployed scalable people strategies that improved organizational effectiveness, aligning with business priorities and boosting team performance by 15% through data-driven analysis and leadership advocacy. Orchestrated the complete employee lifecycle—talent acquisition, onboarding, engagement, and performance—delivering results by increasing time-to-productivity for new hires and reducing performance cases by 21%. Resolved complex employee relations (ER) cases in partnership with Legal, ER, and Compliance, driving zero audit findings and upholding statutory requirements across multiple regions. Drove continuous improvement in engagement programs (Buddy System, R&R, VoE), directly elevating engagement survey scores by 18% and reducing attrition. Built advanced attrition and ER dashboards in Workday and Excel, providing senior leaders actionable insights to proactively address workforce trends and succession planning gaps. Partnered with L&D and Talent Management to implement individualized development plans, leading to a 12% increase in successful internal moves and pipeline readiness. Conducted rigorous vendor compliance audits, ensuring full adherence to evolving labor laws and internal governance, with zero regulatory breaches. Led data-driven policy revisions, championing feedback loops with stakeholders and legal, resulting in improved policy clarity and increased compliance across the business.

Administered more than 200 U.S. and APAC employee leave cases monthly under ADA, FMLA, and internal policies, achieving 98% case resolution within SLAs and fostering employee trust through transparent communication. Ensured full compliance with HIPAA, ADA, FMLA, and state-specific leave laws using Workday and Salesforce, with zero data privacy incidents. Acted as primary escalation point for leave and accommodation, collaborating with Legal, Medical, Benefits, and ER teams to solve complex return-to-work and disability management scenarios, consistently delivering a bias for action. Standardized SOPs and conducted root cause analysis to identify process inefficiencies, reducing leave-related audit errors by 25% and improving employee experience. Designed and delivered targeted training for peers on leave processes and documentation, driving increased knowledge retention and process consistency.

Delivered comprehensive HR administration services for over 2000+ employees, covering payroll processing, benefits management, stock administration, and exit formalities. Implemented and managed payroll cycles, employee benefit programs, full and final settlements, and employee stock options with 98% compliance in internal audits. Administered HRIS systems including Workday, PeopleSoft, and SIM Ticketing to manage employee records while ensuring data confidentiality and GDPR compliance. Supported the development and execution of HR policies and operational workflows, improving HR service delivery efficiency by 20%. Handled sensitive employee cases related to payroll discrepancies, benefits disputes, and grievance redressal with strict adherence to labor laws and organizational policies. Led employee engagement initiatives and wellness programs, resulting in a 15% increase in employee satisfaction scores across departments. Partnered with cross-functional teams including Payroll, Benefits, Employee Relations, and Operations to deliver seamless HR services and enhance employee experience.

Delivered Tier 1 HR support for employees across APAC and NA regions, handling 50+ inquiries daily related to onboarding, benefits assistance, employment verification, leave policies, and account management. Achieved 85%+ employee satisfaction ratings by resolving sensitive HR and operational queries with a focus on empathy, efficiency, and compliance. Assisted employees in navigating HRIS systems including Workday and Salesforce for benefits enrollment, leave submissions, and data updates. Supported leave of absence queries, benefit escalations, and payroll-related concerns, ensuring compliance with internal HR policies and SLA timelines. Maintained accurate case documentation and escalated complex HR cases to Employee Relations and HRBP teams for resolution. Contributed to process improvement initiatives by capturing employee feedback and suggesting optimizations in service delivery workflows.

Pursuing a dual specialization MBA in Human Resource Management and Analytics & Data Science from Manipal University Jaipur (NAAC A+ accredited, UGC-entitled). The program focuses on developing future-ready professionals through a mix of strategic HR concepts and hands-on data skills, supported by industry-relevant tools and real-world case studies. Emphasizing leadership, decision-making, and data-driven HR transformation.

Completed a Bachelor's degree in Journalism and Mass Communication with 78%. Developed strong technical skills through activities such as computer proficiency, MS Office (Word, Excel, PowerPoint), QuarkXPress basics, Adobe Photoshop, and sound and video editing. Participated actively in multimedia content development and communication workshops to enhance creative and technical abilities.