Ashton Cameron

Ashton Cameron

Photographer

Country

United States

City

Texas City

Industry

Photography

Skill

Networking, Verbal De-escalation, Customer Service, empathy, Help Desk Support, Technical Support, FiOS, DSL, Hardware, Voice over IP (VoIP), CSM, Phone Etiquette, Time Management, Contact Centers, Photography, Adobe Lightroom, Event Photography, Commercial Photography, Portrait Photography

Experience

Photographer

2014-9 - Present · 12 yrs 1 mo

Houston, Texas, United States

-Keep good client relationships -Schedule meetings with clients -Make quotes for customers -Photograph customers -Sell prints -Photograph cityscapes -Post on social media -Social media networking -Advertising -Post production editing -Organize Photo folders

OneSupport

Technical Support Specialist

OneSupport

LinkedIn
2020-7 - 2021-7 · 1 yr 1 mo

San Marcos, Texas, United States

-Answered inbound calls and listened to customer's technical issues with internet, tv, telephone service, and email. -Broke down and evaluated user's issues, using internal systems, personal expertise and probing questions. -Guided customers step by step according to internal guides to attempt to resolve issues. -Used critical thinking skills to break down issues, and asses possible resolutions for issues not found in a standard guide. -Notated issues and steps taken to resolve issues throughout the call. -Used multiple tools to communicate with troubled equipment when necessary. -Created trouble tickets for customers who's problems were not able to be resolved remotely. -Assisted L1 agents with questions regarding customer's issues. -Approved trouble tickets for L1 agents after verifying they have completed all the required troubleshooting. -Always kept a empathetic attitude towards customer issues to deescalate when customer get upset. -Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Empereon Marketing

Tech Support Representative

Empereon Marketing

LinkedIn
2019-12 - 2020-7 · 8 mos

Alvin, Texas, United States

-Answered inbound calls and listened to customer's technical issues with internet, tv, telephone service, and email. -Broke down and evaluated user's issues, using internal systems, personal expertise and probing questions. -Guided customers step by step according to internal guides to attempt to resolve issues. -Used critical thinking skills to break down issues, and asses possible resolutions for issues not found in a standard guide. -Notated issues and steps taken to resolve issues throughout the call. -Used multiple tools to communicate with troubled equipment when necessary. -Created trouble tickets for customers who's problems were not able to be resolved remotely. -Approved trouble tickets for L1 agents after verifying they have completed all the required troubleshooting. -Always kept a empathetic attitude towards customer issues to deescalate when customer get upset. Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Mainland Cycle Center

Internet Sales Specialist

Mainland Cycle Center

LinkedIn
2019-6 - 2020-1 · 8 mos

La Marque, Texas, United States

-Organized and sorted though inventory room to decide which items would be best to list. -Cleaned products to prepare for photographs and delivery. -Photographed items and photos a to online storefront, auction sites or other shopping Web sites for advertising purposes. -Researched how much an item should be listed for based off of quality of product compared to recent listings and recently sold items. -Determined if an item will be better to sell locally or nationally based off size and demand. -Listed different products on company storefronts such as Ebay, Craigslist, Let Go, and Facebook Marketplace -Created and printed shipping labels and ship out products to customers -Hand delivered products locally. -Kept good relations with frequent customers by phone with newly listed products they might be interested in. -Answer calls and text messages with questions or complaints about products

Frith Construction Company, Inc.

Concrete Worker

Frith Construction Company, Inc.

LinkedIn
2017-11 - 2019-6 · 1 yr 8 mos

Texas City, Texas, United States

-Maintained a clean and safe work environment for the crew to prevent injury or damage to tools or property. -Dug and leveled dirt to specified elevation in the work plans. -Cut and set wood form to prepare for concrete pours. -Installed rebar and installed expansion joints according to the plans. -Used concrete tools to level the concrete in the pour area -Clean up the work tools to prolong the longevity of the company's tools. -Wore proper protective clothes for the tasks for the day -Demolished old existing concrete to prepare for removal. -Use wheel barrows and a Skid Steer to remove demolished concrete from the work site.

Mainland Cycle Center

Parts Department Supervisor

Mainland Cycle Center

LinkedIn
2017-3 - 2017-11 · 9 mos

La Marque, Texas, United States

-Answer telephone to answer questions, resolve concerns, complete sales and direct customers to the correct department. -Supervised associates and make sure their tasks are being done. -Received and fulfill orders via email, website, and phone requests. -Stocked shelves with products as they are received or as needed from back stock -Took inventory as required of parts warehouse room with thousands of individual parts. -Completed face to face sales with customers requested item. -Successfully upsold customer with items that would help the customer. -Took payments from customers in the form of cash, check, and credit card. -Verified large cash deposits into the register from vehicle salesmen -Inputted invoices from associate into the inventory system -Looked up parts via parts fiche for items customers or service department requests -Counted the register and validate that it matches what the virtual register says.

Re:MEMBER Church Directories

Photographer/Sales

Re:MEMBER Church Directories

LinkedIn
2016-9 - 2017-3 · 7 mos

Winston-Salem, North Carolina, United States

-Traveled to to the dispatched job site. -Built rapport with customers and take photos of families for possible sales -Presented photos to families and have them choose their favorites of each pose. -Presented different packages to customer that company offers for purchase. -Kept communication with manager by email and phone about sales metrics and new job locations. -Kept constant communication with co-worker throughout the day tasks that need to be completed. -Send sales reports, money/checks, customer information and selected photos to manager by mail.

CB&I

Laborer

CB&I

LinkedIn
2016-4 - 2016-9 · 6 mos

Texas City, Texas, United States

-Helped pipe fitters by gathering the correct material for the job -Gathered tools that the craftsmen requested. -Assisted welders by rolling out welding hoses and adjusting the settings on welding machines as requested -Kept the work area in a clean and safe manner -Acted accordingly site safety rules as well as OSHA safety standards. -Use proper safety equipment necessary for a specific job -Load and unload the work truck with all the necessary material and tools needed to install or repair pipe in the unit. -Worked as a hole watch or fire watch to keep the up most safety for welder and other skilled craftsmen that are in potentially dangerous environments. -Use radio to keep in contact with plant safety employees when issues happen when working as a hole watch or fire watch.

Mainland Cycle Center

Parts Department Associate

Mainland Cycle Center

LinkedIn
2015-2 - 2016-3 · 1 yr 2 mos

La Marque, Texas, United States

-Greeted customers with enthusiasm via telephone to answer questions, resolve concerns, complete sales and direct customers to the correct department. -Received and fulfill orders via email, website, and phone requests. -Stocked shelves with products as they are received or as needed from back stock -Took inventory as required of parts warehouse room with thousands of individual parts. -Completed face to face sales with customers requested item. -Successfully upsold customer with items that would help the customer. -Take payments from customers in the form of cash, check, and credit card. -Physically receive and ship packages though different logistics companies. -Look up parts via parts fiche for items customers or service department requests

Education

College of the Mainland

College of the Mainland

LinkedIn

Computer Science

2014-8 - 2019-12 · 5 yrs 5 mos

Ashton Cameron's Contact Information

Email

******@***.com

Phone

(**) *** ****

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