ashley spears

deputy director

About

Dedicated, high energy professional with a range of experience including project management facilitation, contract administration, retail management and customer service. Gained experience and competency in governmental operations in current management and program analyst position for the US Customs and Border Protection. Dedicated to excellence, as evidenced by exceptional academic achievements as well as recognition earned while serving in current job role. Outstanding analytical abilities, leadership strengths, and written and verbal communication skills. Thrive in high-pressure situations, utilizing strong initiative to effectively complete projects with little supervision.

Country

united states

City

fairfax

Industry

government administration

Skill

leadership, training, project management, software documentation, budgets, procurement, sdlc, recruiting, government, inventory management, customer service, microsoft excel, sales, coaching, workshop facilitation, retail, policy analysis, policy, government contracting, program management, budgeting, management, business strategy

Experience

deputy director

u.s. customs and border protection

executive team leader

target

2008-1 - 2009-8 · 1 yr 8 mos

Generated higher sales and improved the customer experience via effective leadership of the guest service and merchandise departments for this top retail store with $75 million in yearly revenue. -Directly oversaw 40 employees with responsibility for orientation and training, counseling and coaching, and on-the-job guidance. Participated in team recruitment and hiring. -Directly managed profitability, merchandising, and operations of all apparel and accessory areas. -Honored as the strongest Executive Team Leader in the district among five stores in November 2008. -Supervised an average of 90 employees across the store on a daily basis as Leader on Duty. -Interacted with customers and addressed and resolved complaints. -Completed extensive management training to develop strengths as a store executive leader. -Demonstrated and prioritized a focus on fulfilling sales goals while maintaining budget controls.

store executive intern

target

2007-6 - 2007-8 · 3 mos

Developed in-depth knowledge of the retail industry and various aspects of retail store operations. -Planned and led a special project to streamline the creation of promotional signage. -Cultivated proficiency in store inventory management and control -Assisted in pricing and presentation development.