Arren L.

Administer four-person team doing import/export and supply procedures. Strategically venture to obtain highest quality merchandise with lowest cost. Carefully vet sales records and inventory levels to determine purchasing needs. Institute minimum and maximum levels based on history and restocking time. * Successfully lowered costs and helped company increase and maintain 15-25% revenue production by attending CMEF and Canton Fair to gather new business source. * Increased sales by 40% in 2018 while improving growth by 5% in 1st quarter of 2019 by rearranging sales team and working with VP to build quota plan and put sales incentives and bonus plans in place. * Improved professionalism of warehouse supervisors through training; successfully attained significant enhancements in work performance. * Tactfully parlayed contract with local suppliers and overseas suppliers from China and Taiwan. * Coached Procurement Supervisor in purchasing and customer service best practices. * Championed creation of company’s line of housekeeping supplies.

Managed four-person team doing import/export and supply protocols. * Increased on-time delivery reliability by +60% and condensed errors in shipping and receiving by +50% by working with contraction team to complete daily initiatives, as well as training and promoting 1 warehouse member to become Warehouse Supervisor. * Achieved and maintained 90% inventory level while ensuring high customer satisfaction by partnering with 2 warehouse supervisors to deliver new tracking system. * Fueled continuous quality improvement by restructuring logistics efficiency, as well as structured and retained warehouses’ inventory system. *Enhanced talents of two warehouse supervisors to produce measurable performance improvements.

Helped Purchasing Manager with assigned projects and served as backup Purchasing Manager when role was vacant. Aided management with gathering competitive price quotations and confirm purchase availability regarding contract and other equipment. Positioned purchase orders to ensure orders are aligned with production plan.

Deliberated, developed, and monitored performance goals with team members, including development and career goals aligned with performance reviews. Directed personal activities. Oversaw execution of shipping and drop shipping orders, inventory fulfillment and availability, and multi-tier supplier management.

Orchestrated logistics of all facilities, including importing, exporting, and process standardization. Coordinated entire shipping process from customer order to delivery. Confirmed customer satisfaction by supervising team to attain certain purchase order and delivery date based on urgency. Retained adequate inventory levels and delivered product loss control.

Interfaced with Account Department for invoice processing. Evaluated prices specifications and delivery dates, award contract to bidders, and placed orders with suppliers/mail order firms. Interacted with buyers, vendors, and supply chain personnel to rectify back-orders and delays.

Pushed marketing strategies to produce new business and preserve existing clients. Tracked and maintained orders daily to ensure prompt delivery of merchandise. Handled customer interactions by addressing issues and supervising communication.