Antonio James

• Utilize a consultative sales approach to deliver customized financial solutions aligned with client needs and business goals • Proactively identify and develop new business opportunities through strategic prospecting and targeted outreach • Manage and advance a robust sales pipeline to consistently meet and exceed monthly performance targets • Collaborate cross-functionally to ensure a seamless client onboarding and service experience • Build and maintain long-term client relationships, fostering trust and delivering exceptional service • Conduct in-depth needs assessments and present tailored financial solutions to prospective clients • Handle high-priority client requests and escalations with professionalism and urgency • Negotiate terms and pricing to maximize profitability on new business • Cross-sell complementary RTS and Shamrock services to increase account value and strengthen partnerships • Monitor market trends and competitor activity to refine sales strategies and maintain a competitive advantage

• Act as a key link between the targeted accounts and our sales organization, leveraging multiple outreach mediums (call, email, social) to deliver value proposition for Transportation Insight's solutions (technology and/or services) in the managed transportation marketplace. • Establish and maintain relationships with various stakeholders within the buying circle at prospective clients, with an end-in-mind of creating immediate interest in scheduling time to speak with a Strategic Account Executive. • Work with your counterpart (SAE) to develop an agenda that aligns with the reasons why the prospect agreed to schedule the call. • Engage with leadership to drive continual alignment with go-to-market messaging and current events within the logistics market and overall economy. • Collaborating with leadership and our internal Enablement organization, in a team-oriented environment, leveraging the best in market sales enablement technologies (Salesforce.com, Dialpad, ExecVision, etc.).

• Provided mentorship to six new hires on average for a period of six months being their daily contact: presenting trainings, ongoing guidance, and support. • Met with management weekly to discuss each employee’s progress while recommending ways to enhance their proficiency and skillset.

• Managed 100-200 complex claims on a continuous basis as well as taking inbound calls for other case manager claimants. • Weekly meeting with the customer serving as the point person for all team wide escalations. • Consistently met all metrics regarding decision time, number of open claims, and phone metrics all while working in a fast-paced environment.

• Cold called 40 candidates a day on average building a pipeline. • Vetted candidates to make sure it was a great fit for all parties involved. • Consistently selling candidates on roles, then pitching them to the account manager for a potential interview

• Managed a busy student schedule as a Management and Society major, while serving as a division one athlete at the University of North Carolina at Chapel Hill.

• Generated and sustained business growth by optimizing value for customers, while serving as a Customer Service Rep for Vector Marketing, a leader in the selling of Cutco Cutlery. • Empowered customers by educating them on the benefits and value of our full line of products and services while spearheading and resolving issues or concerns proactively. • Achieved our collective goals by minimizing customer churn while assisting with all aspects of the customer service process.