ankur agrawal

Managing entire customer operation; Recruitment, Cost, Operation, Client, Quality, C-SAT&E-SAT, SL, Escalations etc. Built the process with a quality and effective manpower with better cost. Ensured 80% utilisation with the best quality service. Have handled the escalation on top priority and resolved with the great customer experience. Generated business for the organisation with identifying customers from different sources Have ensured the high level of NPS and have kept the high rating in Play store and other media channel. Have ensured to achieve a daily target set for the teams. Have done regular reviews/discussions/meeting to keep healthy environment. Have ensured the fastest response and resolution to the customers with the high quality of service. Managing Business Transition, New Projects, New Business Setups, team building activity, team engagement, team budget etc. Ensuring a high level of connectivity with internal teams (Catalogue, Category, Product, finance) to ensure timely response. Ensuring new idea for Process,Experience,Organisation development

Managing entire customer operation; Recruitment, Cost, Operation, Client, Quality, C-SAT&E-SAT, SL, Escalations etc. Built the process with a quality and effective manpower with better cost. Ensured 80% utilisation with the best quality service. Have handled the escalation on top priority and resolved with the great customer experience. Generated business for the organisation with identifying customers from different sources Have ensured the high level of NPS and have kept the high rating in Play store and other media channel. Have ensured to achieve a daily target set for the teams. Have done regular reviews/discussions/meeting to keep healthy environment. Have ensured the fastest response and resolution to the customers with the high quality of service. Managing Business Transition, New Projects, New Business Setups, team building activity, team engagement, team budget etc. Ensuring a high level of connectivity with internal teams (Catalogue, Category, Product, finance) to ensure timely response. Ensuring new idea for Process,Experience,Organisation development

Managing entire customer operation; Recruitment, Cost, Operation, Client, Quality, C-SAT&E-SAT, SL, Escalations etc. Built the process with a quality and effective manpower with better cost. Ensured 80% utilisation with the best quality service. Have handled the escalation on top priority and resolved with the great customer experience. Generated business for the organisation with identifying customers from different sources Have ensured the high level of NPS and have kept the high rating in Play store and other media channel. Have ensured to achieve a daily target set for the teams. Have done regular reviews/discussions/meeting to keep healthy environment. Have ensured the fastest response and resolution to the customers with the high quality of service. Managing Business Transition, New Projects, New Business Setups, team building activity, team engagement, team budget etc. Ensuring a high level of connectivity with internal teams (Catalogue, Category, Product, finance) to ensure timely response. Ensuring new idea for Process,Experience,Organisation development

I have done my schooling there, i have learnt there about every single thing from the beginning. I have thoroughly enjoyed every classes and every class was very productive. I have studied all subjects...