Anisha Jain

- Conducted 20+ customer and field interviews to uncover key pain points, including cases where 63k IAM findings took 3+ months to remediate due to manual workflows. - Authored a PRFAQ and defined product vision for scalable remediation by pulling in business context (CloudTrail, tags, source code), grouping findings, and enabling one-click policy updates. - Championed a differentiated shift-left solution (checking access before deployment), securing alignment from 10+ stakeholders across product, science, and engineering. - Created UX mockups, pricing models, competitive analysis, and GTM strategy, demonstrating how remediation time could drop from 45 minutes per finding to a single click across 20 similar findings.

- Oversee the club’s marketing vision and strategy, leading a team of four to drive awareness, engagement, and growth across the Johns Hopkins community. - Spearhead digital marketing campaigns across social media and email platforms to promote events, spotlight club initiatives, and increase membership. - Collaborate with internal board members and external student organizations to expand cross-club outreach and co-marketing opportunities. - Manage end-to-end content strategy, ensuring consistent branding, storytelling, and visibility across all channels. - Analyze campaign performance and engagement metrics to refine outreach tactics and enhance the club’s presence and impact.

- Lead marketing strategy for the Johns Hopkins Product Management Club to promote activities, events, and initiatives. - Develop and execute digital marketing campaigns to drive engagement and membership growth. - Create and manage content for social media and online platforms, highlighting key events and club initiatives. - Collaborate with board members to ensure marketing aligns with club goals and appeals to students interested in product management. - Analyze engagement metrics to optimize outreach strategies, enhancing the club's visibility and brand within the Johns Hopkins community.

Teaching Assistant for Special Topics in Writing- Food Blogging

-Support diversity, equity, and inclusion (DEI) initiatives through metrics development, dashboards, and reports -Assess the impact of recruitment and retention programs, collaborating on DEI program evaluations -Optimize and manage database systems, ensuring accurate and complete data through entry and validation -Empower data-informed decision-making to foster an inclusive community

- Developed and executed a roadmap to generate $500K in revenue by implementing targeted ads on the Customer Support Portal, leveraging customer data for upsell opportunities. - Designed and launched a comprehensive Data Management System, enhancing data accessibility and decision-making across 15 products, improving the analytics framework for product metrics and KPIs. - Led a Power BI training series for 200+ employees, enhancing data reporting capabilities across ION India and achieving an NPS of +56, fostering a data-driven culture. - Implemented a Customer Health Ecosystem, using client demographics and operational data to conserve 600 weekly hours and prevent $10M in churn revenue, while also upgrading the Customer Satisfaction System with Power BI and Power Automate, saving $125K annually. - Oversaw employee engagement initiatives, leading seven programs and managing cross-functional teams of up to 40 people, promoting collaboration and engagement. - Partnered with product owners and senior leadership to enhance customer support processes, reducing high-priority case resolution time by 50% and case volume by 20%. - Engineered 20+ dashboards for 35+ teams, enabling real-time analysis that saved 100,000 man-hours annually. - Managed the Customer Satisfaction Program, creating targeted surveys and insights to improve engagement, resulting in an NPS of +35 for 15 products and a response rate of over 15%.

- Performed feasibility assessment and designed a communication system for factories to notify in case of emergency reducing the probability of failure by 20% - Engaged in cross-functional collaboration as part of an agile team, facilitating rapid development cycles and enhancing product quality through iterative processes

-Led the Computer Society of India at MAIT, overseeing all club activities and initiatives. -Directed strategic planning for events, workshops, and collaborations, aligning with organizational goals to foster student engagement in technology and professional development. -Established partnerships with external organizations and industry leaders to enhance opportunities for skill development and career preparation for members. -Mentored and guided the executive team, setting objectives for growth and impact. -Represented the society at inter-college forums and events, strengthening its reputation and network.

-Organized the flagship Internship Fair event as part of the annual MAIT Techsurge & Mridang festival. -Planned and conducted workshops with organizations like T.I.M.E and PrepBytes on topics such as aptitude, placement preparation, and GSOC. -Coordinated inter-college online and offline technical and non-technical events, enhancing the society's outreach and impact.

-Supported event planning and logistics for workshops and competitions, ensuring smooth operations. -Assisted senior team members in executing inter-college events, developing foundational skills in event management. -Helped organize technical and non-technical sessions, contributing to a positive learning environment. -Collaborated with peers on member engagement initiatives, gaining experience in communication and team coordination.

As the Curator I had to look for speakers who could do justice to the theme of the event- 'Question Everything'. I then had to contact them, and if they agreed my job was to make sure that the talk was relevant, authentic and up to the TED standards. I had to be in constant touch with them dealing with all their doubts and helping them formulate the talk. After the event I had to make sure that the video did not violate any of the TED standards. As the Co-Organizer and Licensee I had the following role: - Forming the team for the event of around 35 people - Leading teams of all departments to ensure everything was done according to guidelines - Find prospective sponsors, and organizing separate events in college to raise funds for the event - Look after all the logistics and hospitality arrangements - Managing the team and audience on the day of the event

As a member of the The Literary Society of MAIT, I have been an active participant in 3 departments, Public Speaking, Poetry and Creative Writing - Experience in organizing the Annual Literary Fest "Phronesis" ranging from being in the Sponsorship team to leading the Content writing and Logistics team. - Organizing various department and common meetings of the society and leading them along with participating in various competitions and workshops. - Holding auditions to select new members by organizing competitions and taking interviews.

Worked with clients on-site on Entity Resource Planning Software. Responsibilities included communicating with client, analyzing requirements and documentation for the Property Tax Module.

During my internship at the New Delhi Municipal Council, I worked in the Skill Development Department. I visited various centers of Skill Development based in the area, along the with the flagship Pradhan Mantri Kaushal Kendra at Mandir Marg. I interacted with the students and faculty along with attending classes to assess the quality of education being imparted at the centers. I further presented ways to increase enrollment and conversion rate of jobs at these centers.