Aniketh Koppula

Facilitated and launched couple of applications not only at a department level but also at a global level. By heart followed the core values of the organization and always ensured customer satisfaction by setting the right expectations and deadlines. • Always wore multiple hats on a project such as an analyst, change and project manager, coordinator, implementer. This has helped me develop and excel in dealing with multiple levels of audience and establish strong relationship with leadership • Accomplished a global project by supporting and facilitating the project in different time-zones and always made sure the application met the stakeholder needs. • Collaborated with ITBP’s and internal/external stakeholders regarding new projects, maintenance, upgrades to make sure the organization always meets the technology, security, and compliance industry/market standards. • Proven passion, responsibility, and multi-tasking skills by handling maintenance requests from 3 applications and implementing 2 major projects at a time. • Responsible for maintenance, enhancements, and updates to multiple applications within the organization. Applications include NetSuite, Concur, Salesforce, SuccessFactors and ServiceNow, etc.

As a Senior Business Analyst, was involved and accountable from initiation to implementation of key technological advancements such as Microsoft Teams Roll out and Human Capital Management Analysis. • Analyzed product, market and share trends to evaluate competitive ROI Strategies which was the foundation for the business case. • Identified and analyzed business strategy implications for growing companies to increase longevity. • Developed understanding of customer workflows to deliver precise recommendations for challenging problems. • Determined opportunities to improve workflow by adding and modifying processes, revamping use cases for each initiative and creating new components for each functional area. • Assessed business systems and processes, identifying areas for improvement to support future growth

Ensure the hospital's prestigious HIMSS Stage 7 award is maintained and lead by example to other hospitals by identifying improvement opportunities and efficient processes. • I have demonstrated experience in Facilitating and leading in-depth workshops to elicit, review and confirm business requirements. • Maintain Meditech application by providing operational support and enhancing the application by customizing it to customer needs. • Solely lead a Appointment Text reminder solution which is currently serving as a reminder to appointments for 8000 patients and more. This exceeded our ROI target by 2% • Provide consultation and act as a subject matter expert to project managers and senior management in evaluating bids and procurement options. • Facilitating the design sessions based on the gathered requirements and provide multiple prototyping options for enhancing the business process flow. • Built Privacy, Threat remediation plans and supported the implementation of the recommendations provided through the assessments. • Establish a process strategy by defining, implementing and maintaining process efficiencies and reduce costs across the projects.

Build a brand new ERP system by maintaining existing applications, meeting current industry standards and technological requirements. • Establish scope parameters, business rules and take necessary actions which lead to define output criteria and business outcomes. • Applying the Six-sigma, Lean methodology to solve problems and build new capabilities. • Defining governance for implementing business process improvement initiatives and ensuring deliveries are made on time within the budget allocated. • Provide senior management with status reports regarding the progress on initiatives as well as potential issues / decisions. • Creating and maintenance of Product backlog items, Sprint Planning & Conducting Review, Sprint Retrospective Management of User Stories, Use Case Scenarios and defining detailed Use Cases. • Act as a liaison between project managers, testers, solution architects and design team

Developing business processes which drive strategic initiatives by streamlining and improving end-to-end business processes. Built road-maps that focuses on achieving business operational efficiencies. • Work with internal stakeholders and build road-maps which focuses on reducing waste, decreasing costs, reducing errors/defects, simplifying operations and improving service levels. • Provide support to the project manager and design team in developing specifications, design artifacts. • As a Project coordinator presented project proposals, As-is Vs To-be processes and provided ROI analysis on each option. • Served as project coordinator, actively coordinating the design, development, testing, and implementation of new, and existing information systems. • Support and document application requirements sessions (JAD sessions) and maintain business processes and flows using MS-Visio. • Work with stakeholders to define current state and develop business process improvement plans to achieve strategic goals and objectives. • Created analytics, reports and dashboards related to business process improvements and potential areas of improvement.