Tuyen Tran

Currently leading talent acquisition for Waymo's Product, Hardware, AI Foundations and Systems Engineering Orgs.

Business Development and staffing for Architecture, Design & Engineering and Construction Management Divisions

Recruited for the Scientific Division: R&D, Biotech, Pharma

A healthcare consultant company for pharmaceutical, biotech and medical device manufacturers to rely on for innovative design, development and implementation of unique patient and provider support programs. A national presence with operational centers in Charlotte, North Carolina, Dallas, Texas and San Francisco, California staffed by over 1200 professionals. Region Team Lead - Second promotion within 15 months with company - Trained, assigned workflow, managed, and evaluated a staff of 25 team members - Worked with cross functional regions to meet target goals - Analyzed program metrics and data, detected areas for improvement, resolved customer issues and presented daily updates and weekly reports to management team - Demonstrate leadership among peers by consistent application and modeling of the appropriate compliance, policies and conduct Patient Care Coordinator - Promoted to position within 9 months with company - Consistently exceeded mandatory daily goal of 30 cases by averaging 42 cases a day - Developed strategies to provide exceptional customer service in order to ensure cases resulted in treatment and product loyalty - Assisted underinsured patients with applying for co-pay foundations and alternative services programs to establish access to care and increase quality of life - Managed inbound and outbound calls to patients and providers to improve turnaround time of cases Reimbursement Counselor - Exceeded mandatory daily goal of 14 benefit verification cases by completing an average of 17 cases a day - Achieved a quality metric error rate of less than mandatory 4.25% - Completed benefits insurance inquiries from federal, public and private payers - Developed and maintained close interface with all components of the health benefits process

Established in 1987, TSMC is the world's first and largest dedicated semiconductor foundry. As the founder and a leader of the Dedicated IC Foundry segment, TSMC has built its reputation by offering advanced and "More-than-Moore" wafer production processes and unparalleled manufacturing efficiency.

A non-profit organization whose mission is to advocate lifelong wellness through physical activity.