andleeb wanee

* Brand Manager Middle East, Designers hub, Dubai 2006 - April 2011 * Edra - Italy, Cassina – Italy, Thonet- Germany, ClassiCon – Germany, Hacker Kitchens – Germany. * Primary responsibility includes the overall management, development and Project Management of various Brands. * Organize, motivate and lead sales team. * Recruiting and training sales staff when required, supervising, motivating and monitoring team performance and allocating areas to sales executives. * Setting budgets/targets, liaising with other line managers and reporting back to Managing Director * Plan and carry out direct Sales activities to agreed budgets, sales volumes, values, product mix and timescales with Dealers across the Middle East. * Conduct meetings with suppliers in respective countries to ensure they are involved in the marketing and PR plans. * Identify respective dealers in the Middle East countries and making them the dealers. Develop ideas and create offers for clients to major accounts by main market sector in UAE

* Responsible for regional business development, expansion, coverage and coordination. Brand recognition, Event planning and execution. * Established Database in the Middle East for the company. * Customer feedback to the clients and management.

* Managing the Departments as Reception, Telephones, Catering, Housekeeping and Laundry - a team of over 100 associates. * Responsibilities included People Management, overall Operations performance, driving business goals, report analysis, training, monitoring daily activities and customer/employee feedback Management. * Directed recruitment and retention of supervisors and colleagues of over 100 employees. * Reviewed & redesigned the process Maps for the departments having a process approach. * Part of Quality project on improving employee referral scheme and responsible for implementing the ISO certification process for the mentioned departments and made necessary SOP’s to transition the process.

* Ensured effective communication and co-ordination with the Reservation, Sales, Housekeeping, Butlers, Food & Beverage department to consistently achieve customer satisfaction and handling customer complaints with proactive corrective/preventive actions. * In charge of 21 operational floors, ensuring speedy, efficient and effective customer arrival and departure and Coordinating group movement & requirements. * Plan and schedule duty roster for 85 employees in the department. * Conduct effective training on a monthly basis and induction for new comers.