amitosh sharma

business associate leader

About

I have 14 years of experience of Training in Handset, E-commerce, Education, Telecom industry. I am a highly creative and self-motivated with innovative ideas and concepts for increasing the transference of learning from the classroom to the job and in motivating employees. I have versatility with the ability to manage multiple tasks in a pressured environment. I have shown dedication and driven as a hard-working individual. I am carrying an extremely high level of team bonding skill and I am a strong team player. I have shown People management and demonstrated situational leadership.

Country

india

City

chandigarh

Industry

professional training & coaching

Skill

training, employee engagement, team management, performance management, training delivery, human resources, mis, soft skills, talent acquisition, call centers, recruiting, talent management, training and development, performance appraisal, employee relations, employee training, coaching, customer service, people management, process improvement, customer satisfaction, analysis, business process improvement, employee management, organizational development, sourcing, employee learning and development, business process design, sales operations, screening, sales presentations, presentation development, customer relationship management, organizational learning, teacher training, staff development, automotive sales training, sales trainings, learning management, sales management, sales process, employee benefits, customer support, customer relations, sales leadership training, presentation coaching

Experience

business associate leader

training lead

ibm

2007-12 - 2012-4 · 4 yrs 5 mos

supervisor training and quality

competent synergies

2004-11 - 2007-12 · 3 yrs 2 mos

regional training lead

samsung mobile

2016-11 - Present · 9 yrs 11 mos

assistant manager â training

pearson india

2012-5 - 2015-8 · 3 yrs 4 mos

* Helping sales team for Pre Sales Training & Sales Demo with Sale Demo Trainer. * Scheduling the training in assigned region after receiving request from Customer Relation/Sales Team * Conducting New Product Trainings for the teachers in the Schools. * Conducting Refresher Trainings in the schools on the basis of requirement. * Evaluating content of DigitALly Software and providing feedback to content team. * Assisting teachers to use Digiclass & solving their issues of Digiclass while teaching for usage enhancement of the product. * Maintaining all required reports and sending all soft & hard copies to HO Bangalore

group manager training

centum learning limited

2015-12 - 2016-10 · 11 mos

* Group Manager - Training (Behavioral, Sales & Service) * Job Responsibilities * Preparing new sales representatives by conducting orientation to the sales process, developing individual coaching plans, providing resources and assistance, scheduling orientation drive along with senior representatives. * Determining training needs by traveling with sales representatives, observing sales encounters, studying sales results reports, conferring with sales managers. * Developing individual results by maintaining policy and procedure resources, providing coaching, conducting training sessions, developing outcome improvement resources. * Improving training effectiveness by developing new approaches and techniques, making support readily available, integrating support with routine job functions. * Accomplishing sales training and organization mission by completing related results as needed. * Classroom/OJT Training(NHIP) for Bharti Airtel Retail Employees