Ambrose (Lok Yan) Chan

Lead R&D and FSQA functions to cover 400+ restaurants in 13 markets across Asia Pacific and Middle East -Develop business and functional strategy with 3-year roadmap; set and execute AOP targets against business performance metrics -Manage team size of 30+ members including HQ franchisor and local-market franchisees -Lead impactful food innovation and technology to elevate food crave and product relevance; drive value leadership and “spend smart” program to improve restaurant margins -Safeguard brand food safety and quality to protect "trust in every bite"; ensure compliance and performance improvement along farm-to-fork supply chain based on Yum! standards and local regulations; implement food safety culture to reinforce positive mindsets and behaviors at both franchisor and franchisee ends

-Responsible for end-to-end commercialization of Snacks Innovation for Greater China Region delivering annual sales over US$100M+. Designed portfolio with 30+ core & breakthrough innovations/year via ideation hopper. Led cross functions to deliver projects under stage gate from concept design, iterative prototyping, consumer test, to pilot market launch. -Developed commercialization strategy to Lift & Scale successful innovations across 10+ APAC markets to realize full business potentials and maximize scale benefits. -Strengthened PepsiCo innovation capability by accelerating NPD Speed to Market, developing innovation scorecard with Data & Analytics, providing training on Innovation Model & Management, etc.

Expanded on previous role to cover Innovation and Product Development of chewing gum and mints category (size of US$1b+) in China and North Asia. New Product Development: -Managed portfolio of NPD projects and R&D programs (30+ projects/year) including innovation, cost savings, business security, etc. -Sourced and qualified 35+ new raw materials from worldwide supplier network to meet product innovation needs. -Designed product prototypes, formulas, and specifications for 50+ SKUs against consumer-validated concepts and proposition, in compliance with food safety, quality, and regulatory requirements -Scaled up new products from lab to factory at in-house plants and external OEMs. -Provided technical support on non-compliance and troubleshooting issues -Built best-in-class PD team and coached R&D talents to accelerate growth and maximize performance. Team size of 7 members. Innovation Management: -Launched 10+ product platform innovations across 4 global/regional brands to turn around category decline and exceed business growth targets. -Drove front-end innovation via design thinking. Defined customer-centric innovation strategy and technology roadmap to deliver 3-5 years pipeline sufficiency -Discovered consumer behaviors and market trends through digital and in-person immersion. Translated insights into category vision and emerging business/technology white space -Deployed global strategic initiatives for local R&D community including Open Innovation culture, Product Lifecycle Management process, etc.

-Responsible for the innovation of chewing gum category in China and North Asia markets -Built and managed a highly effective and engaged Product Development team to deliver all product-related activities (innovation, cost savings, business security, etc.) -Designed new product formulas/specifications and commercialized from lab to factory scale -Developed 3-year product innovation pipeline with marketing and cross functional teams

-R&D program manager for corporate big bet innovation projects with capital investment in millions USD -Led across all R&D functions (Product/Pack Development, Process Engineering, Sensory & Design, Quality & Food Safety, Regulatory, etc.) to bring upstream technology into market and ensure on-time and in-full project delivery

-Launched over 20 new confectionery products across 15+ global and emerging markets (Americas, Europe, Russia, Middle East & Africa, Asia) -Completed a strategic relocation assignment in Guangzhou China to support Asia Pacific R&D/Factory teams for 6 months

Spent 2 years in a rotation program across 4 R&D functions, working in New Product Development, Process Engineering, Upstream Oral Care Research, and Quality Assurance teams

-Researched on bioactivity of ginsenosides from Ginseng -Applied strong background from Biochemistry and Molecular Biology into research

http://mem.northwestern.edu/index.html Selected courses include: -Strategic Management -Design for Differentiation -Operations Excellence -Executing Strategic Change -Finance, Accounting, Decision Tools

Participated in: -Craig Lab research: Biochemistry Department -Parkin Lab research: Food Science Department -Collegiate Dairy Products Evaluation Program: Food Science Department