amanda hajjar

* Research original content and write event notes and storylines for use on game broadcasts across all ESPN platforms * Lead sports research and content on SportsCenter, college basketball, NBA, NFL, and X Games programming * Utilize extensive knowledge of all in house and third party databases as well as natural curiosity to provide nuanced, relevant, and statistically-factual content * Develop original graphics that provide statistical or factual analysis of events and news stories * Collaborate with various members of show groups including anchors, producers, and directors to build live, in-studio telecasts * React quickly to breaking news stories and live-events to provide anchors with up-to-the-minute information, including in-studio telecast support * Support relevant storylines through the use of basic and advanced statistics and metrics, including ESPN’s proprietary metrics * Contribute content for ESPN.com and ESPN Stats & Information Twitter * Maintain databases for statistical information, while answering requests from reporters, analysts, and anchors

* Edit, organize, and publish stories in Wordpress * Transcribe audio into scripts to be ready for online publication * Utilize Anvato to cut videos and place them in their appropriate articles * Create effective headlines for website and social media platforms

Effectively connected customers with the right product by utilizing sales techniques, customer service skills and premium product knowledge in a team oriented environment Processed roughly 60 to 100 transactions each shift using specialized iTouch devices Communicated information to customers from all over the world regarding product quality, value, and function, using French and Arabic proficiency when necessary to provide superior customer service

Promoted to waitress and trusted to train and orient new employees Earned a reputation among managers as a valuable employee by assuming additional responsibilities Competently managed multiple job responsibilities in a high volume, fast paced establishment Served over 100 customers per shift, calculated payments, and accurately handled over $500 in sales

* Responded to customer’s complaints by providing solutions and addressing their concerns * Assisted over 100 customers per shift at sports event and concerts by providing quick and excellent service * Consistently greeted, escorted and seated customers in a friendly, professional manner * Effectively handled busy weekend shifts which generated over $2,000 in sales.

Attend weekly planning meanings to improve and discuss content Work with editors and fellow staff writers to produce weekly editions