Alisa Selman

Lead SDR @ Cyber Rabbit

About

As a seasoned professional with over a decade of experience in sales development, customer success, and content marketing, I thrive on connecting businesses with tailored solutions that drive growth and enhance client satisfaction. My background combines expertise in B2B and B2C outreach, team leadership, and process optimization, making me adept at solving complex challenges with creativity and efficiency. In roles spanning remote and in-office settings, I've implemented innovative outreach strategies that improved lead engagement by over 20%, led customer success initiatives that elevated client retention, and crafted impactful content marketing campaigns. I specialize in leveraging tools like HubSpot, WordPress, and advanced CRMs to build streamlined workflows and foster meaningful client relationships. Fluent in English, Bosnian/Serbian/Croatian, and proficient in Italian, I bring a multicultural perspective and an ability to communicate effectively with diverse audiences. Certified in HubSpot Inbound Marketing and Sales Hub, I stay at the forefront of industry trends to provide value-driven results.

Country

Bosnia and Herzegovina

City

Sarajevo

Industry

Computer Software

Skill

Website Building, Market Research, Market Analysis, Artificial Intelligence (AI), Generative AI for Management, Research Skills, Digital Media, Campaigns, Spreadsheets, Written Communication, Sales Processes, Sales Development, Oral Communication, Sales and Marketing, Account Management, Business Development Support, Strategic Business Development, Corporate Recruiting, Performance Metrics, Content Strategy

Experience

Lead SDR

Cyber Rabbit

2023-2 - 2025-2 · 2 yrs 1 mo

Sarajevo

Recruiter | SDR

Team Construction Inc.

2022-8 - 2023-2 · 7 mos

Toronto, ON

Customer Support Representative

The DDC Group

2021-8 - 2022-8 · 1 yr 1 mo

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Industries: energy, broadband

Telemarketing Team Lead

Europa Energy Consulting & Marketing

2019-1 - 2021-8 · 2 yrs 8 mos

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Content Marketing Manager

2011-7 - 2019-1 · 7 yrs 7 mos

• Crafted content marketing strategies with blog posts, articles, and web copies for engagement, optimal readability, and SEO • Managed multiple WordPress websites from inception to upkeep • Designed infographics, web graphics, logos, and various visual content • Enhanced brand presence and increased SERP’s for small local businesses in hospitality and retail • Lead successful email outreach campaigns and projects for sales development and SEO link building. • Supported projects and teams as a virtual assistant with project management skills • Translating & Interpreting English & Bosnian/Serbian/Croatian and vice versa from legal documents & philosophy literature to educational, entertainment etc

Administrative Assistant & Office Manager

Modul Engineering

2007-1 - 2011-12 · 5 yrs

Sarajevo, BiH

- Salary clearance; - internal cost accounting; - organizing meetings; - collaboration with associates and clients; - collaborating with bank associates; - collaboration with accountant; - website maintenance; - written and oral translating and interpreting; - marketing promotion tasks; - other administrative tasks.

Assistant manager

GB Trading International (Casino Company)

2003-6 - 2007-1 · 3 yrs 8 mos

Sarajevo, BiH

- Casino HR management; - Salary clearance; - internal cost accounting; - organizing meetings; - notes taking during meetings; - collaboration with associates and partners; - collaboration with bank contacts; - collaboration with external associates, i.e. accountant, attorney etc. - written and oral translating and interpreting; - promotional marketing tasks; - other administrative tasks - Technical Casino Tasks - problem solving, maintenance, clearance.