Bauyrzhan Alirakymov

- Developed and executed product strategies for Smartdeal, Bazarjoq.kz, and AINA, coordinated MVP launches, and aligned cross-functional teams to ensure efficient delivery and successful market entry. - Directed the Mercury X B2B platform, designing its technical architecture, integrating with CRM/ERP systems, and building strategic partnerships with corporate clients. Implemented digital procurement and tender automation processes, resulting in a measurable reduction in operational costs for enterprise customers. - Optimized collaboration between IT, logistics, marketing, and sales teams, streamlining workflows and reducing project delivery time. - Managed the launch of Bazarjoq.kz’s offline store and led the end-to-end digitalization of warehouse management, increasing inventory accuracy and operational transparency.

- Developed management processes of credit pipeline, assigned tasks to the project development team, identified and prepared business requirements with a focus on providing effective solutions to complex business problems with evidence-based decision making. Achieved a 20% increase in operational efficiency. - Researched customer needs and expectations to craft technical tasks, developed innovative solutions to optimize processes, and drafted detailed reports to communicate findings with the customer. Implemented improvements which resulted in a 20% improvement in process times and a 10% decrease in customer complaints. - Implemented a weekly "stand-up" meeting for the product development team, which reduced time spent discussing tasks by 25%, as measured by the number of new product features delivered per time period. Results: Established a development team from the ground up, driving revenue to double and conversion rates to increase by 2.5x as well as achieving a 3x reduction in time to market. Enabled data tracking and visualization to monitor progress and product development.

- Interaction and coordination of the work of the product/platform/digital solution development team of the stream Engagement - Creation of a product roadmap together with the team and stakeholders, its maintenance and prioritization - Management of the development team of non-product systems (microservices, backend systems, modules of other software) - Preparation of technical specifications for the development, verification, modification of private solutions and products - Organization of processes for the transfer of solutions into operation

- Implementation of direct team management using the Kanban method; - Control of the scope of work, timely and high-quality execution of tasks by team employees, compliance with labor discipline; - Ensuring the continuity of the Company's IT systems 24/7 (Billing, FMC, FTTB, etc.); - Ensuring the necessary level of information security of the Company's IT systems; - Organizing and holding meetings with vendors for the effective development and support of the Company's systems and processes; - Preparation and provision of necessary reports to management.

- Administration of information systems, including billing systems (Amdocs); - Installation of new releases, patches and other updates necessary for the correct operation of the system, and their testing; - Timely elimination of incidents and problems arising during the operation and use of information systems; - Restoration of operability of the administered information systems after a failure; - Implementation of data collection, analysis to expand the capacity of systems, as well as tuning the performance of information systems; - Preparation of instructions and procedures for those on duty to perform regular operations; - Participation in working groups to analyze and evaluate capacities when implementing new projects.

- Monitoring the operation of critical software products; - Conducting billing at the close of the reporting period; - Performing batch operations; - Work with Problem Ticket Management System; - Timely informing of responsible specialists and managers in case of problems; - Introduction of the necessary reporting forms (daily, weekly, monthly).

- Ensuring the smooth operation of the application software; - Implementation of pre-sale preparation processes; - Conducting billing at the close of the reporting period; - Solving problematic situations that arise at the company's branches related to the system of mutual settlements with customers; - Administration of roles, changing access to users of the billing system; - Timely detection of problems of ensuring uninterrupted service and billing of subscriber traffic.