Alexandre Klang

Responsibilities: - Led enterprise platform delivery for insurance and reinsurance systems, translating complex business requirements into end-to-end solution design aligned with regulatory and operational constraints. - Conducted requirements analysis, backlog management, and backlog refinement, ensuring delivery readiness across multi-entity environments. - Designed and optimized BPMN-based workflows, supporting data validation and reconciliation processes. - Collaborated closely with architecture, integration, and data teams on system integration (APIs), ensuring production readiness and operational stability. - Supported release readiness, go-live activities, and post-production support, maintaining governance, auditability, and compliance standards. Results: - Reduced manual adjustments by ~30% through workflow optimization and improved data validation rules. - Decreased recurring integration incidents by ~20% and achieved 100% on-time releases across distributed Agile teams.

Responsibilities: - Led enterprise transformation initiatives, modernizing legacy credit systems into API-first platform architectures. - Acted as a bridge between business, engineering, architecture, and risk teams, supporting solution design and solution validation. - Translated business needs into delivery-ready epics, user stories, and acceptance criteria, supporting roadmap planning and delivery governance. - Designed As-Is / To-Be process models and BPMN workflows, ensuring alignment with regulatory and operational requirements. - Supported production readiness and operational stability, ensuring non-functional requirements (performance, reliability, auditability) were met. Results: - Reduced loan approval cycle time by ~35% through process redesign and platform modernization. - Improved delivery predictability and cross-team alignment, reducing rework and late-stage requirement changes.

Responsibilities: - Owned end-to-end system implementation of an enterprise credit management platform, covering requirements analysis, solution design, testing, and go-live. - Led delivery activities in a highly regulated environment, aligning system behavior with Basel compliance, auditability, and regulatory reporting requirements. - Coordinated UAT execution, release readiness, and production stabilization, working closely with IT, risk, and business stakeholders. - Collaborated with architecture and integration teams to ensure production viability, scalability, and operational resilience. Results: - Achieved 99% SLA compliance with zero critical production downtime post go-live. - Strengthened regulatory compliance and audit readiness, reducing operational and regulatory risk exposure.

Responsibilities: - Developed SQL-based BI dashboards to support data-driven decision making for credit and risk teams. - Performed data extraction, validation, and analysis, improving reporting accuracy and consistency. - Automated analytical and reporting workflows to reduce manual data preparation efforts. Results: - Improved data quality and reporting accuracy by ~20%, strengthening executive and regulatory reporting. - Reduced manual data preparation effort by ~40% through automation and optimized queries.

Responsibilities: - Supported business operations and process analysis for legal and real estate administration activities, ensuring accurate handling of contracts, financial records, and regulatory documentation. - Analyzed and documented business processes and workflows, identifying gaps, inefficiencies, and opportunities for operational improvement. - Coordinated information flow between legal, administrative, and financial stakeholders, acting as a bridge between business needs and operational execution. - Supported data organization, reporting, and documentation, ensuring consistency, traceability, and compliance with internal and regulatory requirements. - Assisted in the management and validation of contractual and financial information, ensuring data accuracy and audit readiness. Results: - Improved process consistency and documentation quality, reducing operational errors and rework across administrative workflows. - Increased visibility and traceability of contractual and financial data, supporting better decision-making and regulatory compliance.

Responsibilities: - Supported Basel II / Basel III risk management platforms, focusing on regulatory compliance, auditability, and control frameworks. - Conducted requirements analysis and solution validation for enterprise risk systems across multiple regions. - Automated reporting and validation workflows to improve delivery efficiency and data consistency. Results: - Reduced reporting delivery cycles from days to hours through automation and process optimization. - Improved reliability and consistency of regulatory reporting for LATAM and EMEA clients.