Alexandra Ershova (Nechshadim)

- Conduct initial consultations with prospective clients regarding immigration and residency programs. - Assess client eligibility based on background, goals, and documentation. - Present suitable migration pathways and explain program requirements, timelines, and financial commitments. - Manage the full sales cycle from first contact to contract signing and deposit collection. - Handle objections and guide clients through the decision-making process. - Follow up with warm and cold leads via WhatsApp, email, and calls. - Maintain CRM records and ensure accurate tracking of client communication and pipeline stages. - Coordinate with the compliance team on KYC and AML procedures. - Prepare and send client documentation, including agreements, invoices, and onboarding materials. - Liaise between clients and legal/processing teams to ensure smooth case progression. - Monitor payment timelines and support clients through deposit and staged payment processes. - Provide ongoing client support and maintain long-term relationship management. - Contribute to sales strategy improvements and communication scripts.

• Close cycle sales management: from SQL to deal closure • Handling inbound prospects • Conducting consultations for Web2, Web3 clients and presenting customized marketing strategies • Aligning KPIs, media plans, and budgets with internal teams • Collaborating with marketing, SEO, design, and influencer departments to create integrated offers • Using HubSpot for CRM, pipeline forecasting, and sales reporting • Supporting GTM strategies and cross-channel campaigns

• Selling marketplace software and custom development to an international clientele • Working with B2B, B2C, C2C and B2B2C businesses • Creating Business Proposals for Basic, Key, and Enterprise clients • Conducting introduction online meetings with CEOs, CTOs, and technical specialists to present the company's products, showing trial version and platform capabilities; identifying customer's needs • Maintaining and updating the client information in the CRM system, conducting a full analysis of successful actions for deal closure • Demonstrating deep knowledge of a complex technical product and its line, knowledge of IT and stacks in general, in order to maintain credibility with prospective customers • Answering clients' questions about our product in Carrot Quest, and HelpDesk via the ticketing system; effective product consultation • Fulfilling sales plans each month (151% on Black Friday; tripled my regular revenue three months in a row) • Onboarding new Sales Managers and SDRs, mentoring them the first several months of adaptation • Conducting managerial tasks as a Team Lead • Leading several large project sales deals and Enterprise clients • Creating and proving sales hypotheses related to product, sales, and customer satisfaction which has led to positive changes and reviews

• Selling IT specialists from Eastern Europe and Latin America to Western European, US, and Canadian companies • Contacting freshly generated leads and arranging first-touch calls • Composing and delivering superior sales presentations “remotely”, using virtual technologies, covering the company’s services, and offering to prospective customer audiences • Conducting discovery sessions with representatives in order to build relationships with the customers and understand their unique needs • Demonstrating deep knowledge of IT, stacks, and appropriate industries in order to maintain credibility with prospective customers. Providing proof points with relevant customer stories. • Building “bridges” between recruiters and clients, creating and sending candidates’ CVs, observing JDs, arranging interviews and tech tasks, helping companies present the offers, and preparing the necessary documentation for contract signing • Developing close relationships with sales teams in order to promote effective sales methodologies • Scoring candidates, performing the initial interview, evaluating their experience and fit for the company, presenting their CVs to the clients

• Quick effective sales to potential customers, performed during the initial meeting • Conducting introductory lessons, evaluating the English level of a student, presenting and adjusting the offer based on a person’s needs and goals • KPI - 125% of sales plan execution, top manager of the month • Successfully completed several stages of company educations (including the introduction to Sales, SPIN, etc)

• Teachers' Quality Control • Managing a team of +30 teachers • Classes supervision and inspections • Hiring and onboarding new team members (tests checking, interviews with local candidates and international employees, training new teachers, managing the whole onboarding process) • Moodle platform administration (implementing new teaching techniques, adding learning material, certificates issuing, localizing content for online learning) • Teaching groups, private students and IELTS both offline and online